EUROPEAN LEADER FOR HOME & LIVING LOGISTICS

Rhenus Home Delivery delivers a range of home furnishings, mattresses, household appliances, and sports equipment to any room of the customer's choice in every corner of the UK via our 2-man delivery network. We also take care of the packaging and ensure it is properly recycled. Our average turnaround time is around two days, and our comprehensive communication process is probably the best in the industry.

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AWARD-WINNING HOME DELIVERY SERVICE

AWARD-WINNING HOME DELIVERY SERVICE

We provide delivery services for both physical and online retailers, as well as manufacturers. Our services include not only delivery to the customer's preferred room but also unpacking of the delivered goods and disposal of packaging materials. We additionally offer to take away the customer’s old furniture. We offer several ways to integrate with our system, as well as manual uploads. Our shipment tracking system, which even includes live views of the vehicle’s route, allows your customers to conveniently track the status of their order.

If you are expecting a delivery from us, please contact our customer service team via WhatsApp at 07908673386.

Why Rhenus Home Delivery

  • 2-man delivery, collection or exchange of goods
  • UK wide coverage
  • 5* Trustpilot score
  • Unparalleled customer communication
  • Live warehouse stock system

HIGHEST QUALITY STANDARDS

  • Specially trained crews in our Academy of Excellence
  • All crews uniformed with ID
  • Excellent traffic management system

Award Winning Final Mile

  • Furniture News – Reader Choice, awarded as Best Fulfilment/ Transport Provider
  • Simple to use booking system
  • Choice of day or next-day delivery options
  • Delivery time–window
  • WhatsApp communication system
  • Live tracking of all orders

Schedule at your convenience!

Get in touch with us to arrange your home delivery with precision and ease.

Tracking Portal

Rhenus Home Delivery UK

Watch now: Magna Park warehouse tour

Located in Magna Park, the 258,000-square-foot facility has 32,000 pallet positions and has undergone extensive renovations. The new depot has supported Rhenus Home Delivery’s expansion of its services, including next-day and just-in-time delivery and is home to the Rhenus Home Delivery ‘Academy of Excellence’, our brand-new training facility.

Formerly the home of Costco and Wayfair, Rhenus Home Delivery’s new location, named Hurricane 258, has a long history in furniture distribution, and will prove a significant investment for Rhenus Home Delivery.

Please join us on a tour by clicking on the video link to see the warehouse.

FREQUENTLY ASKED QUESTIONS

We offer removal and recycling of packaging, basic assembly or installation, exchanges, and removal of used or old products.

Our system automatically communicates with the customer (via email and WhatsApp) to arrange a suitable, convenient delivery date, so you don’t have to worry about it.

We deliver all bulky, heavy, or fragile items including furniture, white and brown goods, exercise equipment, and garden furniture.

We offer the customer several days for the delivery, but our average ‘offered’ lead time is approximately 1.9 days.

All our deliveries have live tracking, available to both clients and their customers.

Depending on the client’s requirements, we will communicate with the customer to arrange another suitable date.

When we send out the time frame, we also send out an animation that highlights everything the customer needs to know about the delivery.

As standard, our crews will take the items to the customer's room of choice, even if it is upstairs.

Yes, the evening before the delivery date, we will send the customer a time slot, so that the customer doesn’t have to wait for the delivery all day.

Yes, all the mattresses we collect are bagged, and taken to our recycling partner, who recycles 96% of the used mattresses and prevents going to landfill.