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Africa
Rhenus Home Delivery delivers a range of home furnishings, mattresses, household appliances, and sports equipment to any room of the customer's choice in every corner of the UK via our 2-man delivery network. We also take care of the packaging and ensure it is properly recycled. Our average turnaround time is around two days, and our comprehensive communication process is probably the best in the industry.
We provide delivery services for both physical and online retailers, as well as manufacturers. Our services include not only delivery to the customer's preferred room but also unpacking of the delivered goods and disposal of packaging materials. We additionally offer to take away the customer’s old furniture. We offer several ways to integrate with our system, as well as manual uploads. Our shipment tracking system, which even includes live views of the vehicle’s route, allows your customers to conveniently track the status of their order.
If you are expecting a delivery from us, please contact our customer service team via WhatsApp at 07908673386.
Get in touch with us to arrange your home delivery with precision and ease.
Tracking Portal
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Located in Magna Park, the 258,000-square-foot facility has 32,000 pallet positions and has undergone extensive renovations. The new depot has supported Rhenus Home Delivery’s expansion of its services, including next-day and just-in-time delivery and is home to the Rhenus Home Delivery ‘Academy of Excellence’, our brand-new training facility.
Formerly the home of Costco and Wayfair, Rhenus Home Delivery’s new location, named Hurricane 258, has a long history in furniture distribution, and will prove a significant investment for Rhenus Home Delivery.
Please join us on a tour by clicking on the video link to see the warehouse.
We offer removal and recycling of packaging, basic assembly or installation, exchanges, and removal of used or old products.
Our system automatically communicates with the customer (via email and WhatsApp) to arrange a suitable, convenient delivery date, so you don’t have to worry about it.
We deliver all bulky, heavy, or fragile items including furniture, white and brown goods, exercise equipment, and garden furniture.
We offer the customer several days for the delivery, but our average ‘offered’ lead time is approximately 1.9 days.
All our deliveries have live tracking, available to both clients and their customers.
Depending on the client’s requirements, we will communicate with the customer to arrange another suitable date.
When we send out the time frame, we also send out an animation that highlights everything the customer needs to know about the delivery.
As standard, our crews will take the items to the customer's room of choice, even if it is upstairs.
Yes, the evening before the delivery date, we will send the customer a time slot, so that the customer doesn’t have to wait for the delivery all day.
Yes, all the mattresses we collect are bagged, and taken to our recycling partner, who recycles 96% of the used mattresses and prevents going to landfill.
