Reverse Logistics

As a leading specialist logistics company, our experience not only resides in the final mile delivery of high worth product, but the safe extraction of product from customer site. This enables our customer to re-sell the goods, improving both commercials and reducing waste.

Reverse Logistics- RMA logistics services

Reverse Logistics- RMA logistics services

As a leading specialist logistics company, Rhenus in the UK provides value-added, end-to-end services which support the clients’ supply chain requirements and assists with meeting environmental regulations. We work hand in hand with our clients through the process of reverse logistics, seeking first to understand their needs so we can lay out the best plan of the operation for our team.

What is Reverse logistics?

Reverse logistics or RMA logistics describes the process of products and equipment being sent from end users back to the manufacturers or another external entity. In some cases, this process results in the manufacturer adding further value to those products, but it can also be used as a form of equipment disposal. As an essential element in waste management, reverse logistics leads to reuse and recycling, providing the most efficient solution regarding environmental concerns.

We have a great deal of experience with packing the materials and equipment on site, getting them ready for safe and secure back to our high tech storage facilities.

Next, the product moves onto our vehicles, where our team of experts secures the cargo with straps fitted into our specialist load locking systems. Throughout the process, we make security our highest priority while the product is transported. Our reverse logistics services include:

  • Decommissioning
  • Re-packaging
  • Swap outs
  • Asset management
  • Refurbishment
  • Removal for resale
  • Waste electrical and electronic equipment (WEEE) directive

Reverse logistics creates the opportunity for the reuse of products and equipment in all operations and industries. Rhenus in the UK manages the full set of related services, including collecting goods from their source and boosting value back to the client’s property, or making sure all the materials are disposed of using modern and environmentally friendly techniques.

Rhenus in the UK has vast experience in the field of asset collection with advanced equipment. Our staff are always trained to handle each piece of equipment properly, and to understand every facet of the recovery and recycling processes – from collection to transportation and delivery either to the warehouse or to the recycling centre, depending on the client’s request.

Our recycling processes follow the WEEE directive, so it is environmentally safe. Every truck in our warehouse is licensed and tracked for security.


Rhenus in the UK offers a redeployment service, for products which go through the refurbishment process for delivery to new locations. The handling process can involve logistics operations in either large volume or one-off solutions.


Rhenus in the UK  offers the recovery of client assets physically from the site, returning them to our secure warehouse. Each asset will then be checked and refurbished or sent onwards to disposal. Rhenus High Tech can support customers with the task of erasing data in any storage equipment. Every team member involved in this process is well-trained and experienced in this type of operation.

Rhenus in the UK recycles electronic products through responsible waste management. All of our staff follow the Waste Electrical and Electronic Equipment (WEEE) directive for the recovery, recycling and disposal of products. Thanks to our careful disposal process, our clients can be rest assured that environmental concerns have been honoured and impact has been reduced as far as possible.


your benefits with us

Wide range of services

  • Wide range of services, from individual deliveries to complete packages

  • Expert advice based on industry know-how, decades of experience, and best practices

  • Focus on logistics solutions for unpackaged and sensitive technical products on the last mile


European high-tech network

  • European presence with own warehouse and technical centres
  • Strong network of TECDIS, one of the largest European networks of high-tech logistics specialists
  • Global operations with capacities of numerous other companies in the Rhenus Group at our disposal

State-of-the-art special fleet

  • Specially equipped vehicles with air suspension, padded loading compartments, and hydraulic lifting platforms for gentle transport
  • Efficient loading and unloading process with options for opening canopies 
  • Enhanced security measures with GPS in our fleet to protect goods against theft during transportation.

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