E-commerce projects in Poland are still projects based mainly on human resources. Warehouse facilities for e-commerce are characterized by additional solutions in the field of warehouse ergonomics and an extensive social space. Appropriate, the organization of workstations and their continuous improvement, as well as the lighting of the picking and packaging area have a significant impact on quality and performance. Modern warehouse equipment, technological solutions in the form of large and small automation, such as automatic conveyors and autonomous robots, are beginningmore popular, especially in large international logistics projects. Nevertheless, the human aspect of a living logistics organism for e-commerce still remains crucial. In connection with this, more and more emphasis is placed on comfort of work and rest of warehouse employees.
Social areas include not only a spacious canteen, locker rooms, parking and bicycle spaces. Relaxation zones equipped with comfortable armchairs, TV sets and food vending machines are becoming a standard. Large stores and online platforms also pay attention to this aspect of work in the warehouse and often enter the emloyer branding activities into the cooperation with logistic service provider. Positive work atmosphere also influence the quality and efficiency of processes.