Logistics for modern sales channels requires efficient logistics of returns, which has become an integral part of the warehouse management of projects. E-commerce return logistics are processes leading to the return of full-value products for resale.

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Let us manage your return logistics

Excellent system service, perfectly organized warehouse processes and uninterrupted communication with an individual customer are the success factors in handling returns in e-commerce. Regardless of the reason for return, each product must pass a thorough quality control. Depending on the status granted to it, and after appropriate processes such as refreshing, pressing and packing, it is re-sold or disposed of. Quick handling of returns significantly affects the brand image and customer experience.

The benefits of choosing Rhenus services

  • Many years of experience in the implementation of the online sales returns process for the fashion, home & living, lifestyle and publishing industries
  • Logistic service of cross-border projects and projects dedicated to the domestic market
  • Logistic service of outlet sales

The highest standards of services

  • Perfectly organised processes of handling returns in various projects in several locations
  • High flexibility in the area of choosing the operating system; work on the client's system or the Rhenus system
  • Reliable procedures and the highest quality of return processes

Process flexibility

  • Depending on the needs resulting from the piling up of sales, we flexibly respond to the operational needs of customers by allocating resources to handle returns
  • Availability of warehouse space and infrastructure enables quick adaptation of processes to sales needs 

Do you have any questions about our services?

Get in touch with our experts, who will be happy to advise you.

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Return Logistics and Value Added Services by Rhenus in Poland

Rhenus Poland provides return logistics and  a wide range of Value Added Services for e-commerce sales channel. Apparel and shoes, beauty and accessories, tools and appliances, home and living - these are the industries that we work for.