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Freight forwarding agency at work: clearing ships and cargo with efficiency

As your trusted partner delivering freight forwarding agency services globally, we leverage our worldwide network to ensure seamless ship handling. Our committed shipping agents always go above and beyond to ensure your sea voyage is successfully handled.

Benefit from our freight forwarding agency services

Rhenus in Canada provides impartial and independent agency services at terminals and ports across the globe. Our shipping agents are available around the clock to assist with smooth ship handling. Whether bulk cargo, liquid cargo, containers or passengers, we secure a smooth port call. With end-to-end support, ranging from berth reservations to coordinating technicians and experts, we serve as your reliable partner. Our port agents  further assist the captain and crew, handle customs clearance and arrange crew changes. Our extensive network of long-established contacts and new partners is always available to you.

Aerial view of a vast, deep blue ocean surface with subtle waves and reflections of sunlight

Advantages of a port agency

Our shipping agents provide you with premium customer support 24/7, allowing you to focus fully on your core responsibilities.

Take advantage of seamless operations supported by the in-depth expertise of our shipping agents and their many years of experience.

Through the expert handling of our shipping experts and adherence to regulatory requirements, you reduce both time and effort significantly.

Why choose Rhenus as your port agency partner

  • Expert support for ship arrivals and departures as part of our freight forwarding agency
  • Extensive expertise in commodities and global supply chains
  • Strong network and well-established relationships with local authorities combined with proactive communication
  • Continuous flow of information so you are always up to date
Friendly call center agent who is talking to a customer

Searching for a dependable port agency with comprehensive services for arriving and departing ships?

Our shipping agents are available to support you within the scope of a non-binding consultation!

Frequently asked questions about port agencies

The services of Rhenus provide you with complete peace of mind. Our shipping agents deliver top-tier customer support and ensure seamless handling of your port call. We manage all required documentation and administrative procedures, liaise with port authorities and coordinate customs and security inspections. In addition, we assist with cargo operations and deliver comprehensive monitoring and quality control services.

No matter which vessel type your request involves, whether bulk carrier, tanker, container ship or general cargo freighter, whether a passenger ship or cruise liner, coaster or large bulker – our shipping agents make sure your ships are cleared promptly, safely and therefore efficiently.

Rhenus runs port agencies at its own terminal locations. The global network spans from the North Sea and Baltic coastlines and all Mediterranean ports to North and South America, the Far East and Australia.