Rhenus 4PL service: Connected Supply Chain

Rhenus 4PL service: Our Control Tower service creates end-to-end transparency for your supply chain, from tender management to freight service audit. Benefit from full order and shipment tracking with integrated document management, customized KPI dashboard reporting and predictive alerting for critical events.

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Get full order and shipment transparency

Get full order and shipment transparency

With our neutral 4PL solution, you will receive a complete visualisation of all your deliveries, shipments and purchase orders – covering air, ocean and road shipments. Benefit from tailor-made KPI dashboards with real-time data.  

Do you face these problems when moving your goods?

  • Managing a combination of different freight forwarders while lacking the personnel to handle this
  • Different systems for track & trace, transport documents, KPIs and status updates
  • Lack of end-to-end supply chain visibility with no insights into sub-suppliers
  • Manual handling effort for documents
  • Time spent searching for your purchase order and shipping order among multiple shipments
  • Frequent rescheduling and increased inventories
  • Lost sales or penalties due to late delivery
  • Experience how our neutral 4PL Control Tower service will introduce you to a whole new level of clarity. Thanks to us as a neutral authority and with the help of our independently developed software solution, you’ll have full visibility into every delivery, shipment and purchase order, whether it is by air, ocean or road. Plus, our KPI dashboards will help you stay up to date with real-time data. Depending on your exact requirements, we are able to customize your personal dashboard to meet your needs.
  • Unlike conventional logistics models, 4PL solutions take a holistic approach to supply chain management. We combine a holistic overview and integration with our transformative capabilities. That’s why the Rhenus Control Tower is the ideal choice for businesses seeking end-to-end optimization and innovation of their supply chains.

Features

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Online Supply Chain Accelerator (OSCA)

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Online Supply Chain Accelerator (OSCA)


The Online Supply Chain Accelerator (OSCA) is a centralized 4PL software that serves as the digital core for organizing partners and services. It offers end-to-end visibility, data centralization, and coordination of suppliers and logistics. OSCA supports cross-functional collaboration, integrates with all major systems, and ensures digital independence.

Rhenus Control Tower

Rhenus Control Tower

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Rhenus Control Tower


The Rhenus Control Tower powers all 4PL and OSCA-related activities. From hubs in Bangkok and Hilden, our experts use a central dashboard to coordinate logistics across companies, modes, borders, and time zones. The platform ensures efficient control, transparent communication between trading partners, and fast responsiveness to a wide variety of developments.

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Consulting

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Consulting


No two supply chains are alike: you need to choose the right products based on your individual requirements. That is why we offer strategic and operational counseling in different key areas – for a tailor-made 4PL service that optimizes your supply chain just the way you need it.

Monitoring

Monitoring

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Monitoring


Our 4PL Control Tower solutions offer continuous monitoring and tracking of all logistics and supply operations, ensuring transparency and proactive identification of problems, while taking prompt corrective action which is focused on maintaining the efficiency and integrity of the supply chain.

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SCM solutions

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SCM solutions


Integrated logistics optimization services and multi-supplier coordination as well as the development of strategies that focus on cost reduction and process efficiency.

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Our holistic 4PL service

A modular approach – tailored to your needs
No two supply chains are alike. Choose the right products based on your individual needs. Profit from our deep logistics know-how and consulting services to optimise your logistics.

Account management

Account management

Commercial customer relationship management and monitoring of account development including QBRs and central rate management.

Master data management and implementation

Master data management and implementation

Consolidation of master data such as shipper, consignee, material, stackability, routes, carriers, rates, transit times and configuration in the system.

Tender management

Tender management

Assistance in structuring the RFQ based on customer’s requirements to achieve a comparable rate structure.

Provider contracting support

Provider contracting support

Implementation management and training of 3rd-party providers, including performance review meetings.

Freight transport management

Freight transport management

Central booking management, transport order validation, handling of ad-hoc requests and management by exception to ensure proactive management of deviations as well as central document management and auditing of freight invoices.

Vendor management

Vendor management

Coordination of purchase order readiness with your vendors and vendor performance reviews.

Sustainability and visibility programs

Sustainability and visibility programs

Provide real-time visibility on SKU level and/or sustainability reports to measure your CO2 footprint.

Account management

Commercial customer relationship management and monitoring of account development including QBRs and central rate management.

Master data management and implementation

Consolidation of master data such as shipper, consignee, material, stackability, routes, carriers, rates, transit times and configuration in the system.

Tender management

Assistance in structuring the RFQ based on customer’s requirements to achieve a comparable rate structure.

Provider contracting support

Implementation management and training of 3rd-party providers, including performance review meetings.

Freight transport management

Central booking management, transport order validation, handling of ad-hoc requests and management by exception to ensure proactive management of deviations as well as central document management and auditing of freight invoices.

Vendor management

Coordination of purchase order readiness with your vendors and vendor performance reviews.

Sustainability and visibility programs

Provide real-time visibility on SKU level and/or sustainability reports to measure your CO2 footprint.

Industries

Bringing transparency to the inbound and outbound supply chains of our customers is our main goal. Contact us to learn more about our industry-specific approaches like cold chain tracking, serial number tracing, batch control and much more. 

Chemicals & Petro-Chemicals

Automotive

FMCG

Pharma / Healthcare

Manufacturing

What else can we do for you?

Our experts are always here for you.

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Your benefits

Monitoring and tracking

  • A neutral platform for all supply chain partners minimizes your administrative effort.
  • One stop solution by providing a customized KPI dashboard.
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Management by exception and Cost savings

  • With personalized dashboards always displaying the most relevant tasks, critical, cost-intensive issues are constantly in the spotlight. This enables action-driven, process-oriented management for full transparency and targeted process management.
  • Get rid of high process costs and time-consuming  planning and control activities by outsourcing them to a 4PL logistics provider. 
  • By means of improved planning and control, you will eventually be able to avoid expensive ad-hoc freight rates.
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Transparency and Efficiency

  •  ​​​​Gain end-to-end transparency for your entire supply chain.

  • Access all relevant information via the web, subscribe to important shipments and be alerted to critical events.

  • Benefit from centralized management of all documents with the Rhenus 4PL service and get rid of Excel lists, media disruptions and incorrect entries.

     

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