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Value-Added Services Ocean Freight

In addition to the transport of your ocean freight, value-added services offer support along the entire supply chain and cover the successful delivery of your goods from door to door.

Support along the Entire Supply Chain

Ocean freight transport doesn’t start and stop at the port. Our specialists at Rhenus can support you along the entire transport journey. Whether it is handling, documentation, customs clearance, insurance or digital and express services – you can choose from a wide variety of additional services for your cargo. Find out more about our value-added services.

Value-Added Services for Ocean Freight

Ocean Freight Handling

Smart Storage

With our flexible warehouse solutions, you will benefit from modern and secured indoor and outdoor storage facilities at port locations worldwide. Our highly qualified staff is capable of handling all types of cargo and modern equipment ensures a safe handling of your goods. For each size and duration, the Rhenus Group offers you storage availabilities for several days directly at your local Rhenus branch close to the seaport. Even longer-term storage can be facilitated through our in-house contract logistics specialists.

Repacking

Rhenus repacks or resizes your individual shipment according to your needs. It is important to understand all handling specifics of every particular cargo type: Special conditions are required for repacking your cargo in seaworthy packaging that meets the conditions of maritime transport. The Rhenus Group assures the protection of your cargo, and meets defined quality and handling standards. Our specialists are ready to provide quality service for any category of cargo repacking operations.

Neutralising

Rhenus assures that markings indicating the actual vendor of your goods are removed and your delivery documents are attached. We remove labels, unpack and neutralise your whole consignment and repack it before forwarding. Rhenus ensures that the packaging of your cargo as well as the set of documents related to your ocean freight shipments are in line with your requirements.

Sorting

Rhenus offers an efficient sorting solution according to your individual requirements. Your cargo is sorted for each particular order in a specific area in our warehouse. Our highly qualified staff in the picking area collects the goods that have been sorted and processes the order. The Rhenus Group assures adherence to delivery dates and exact handling of the flow of your cargo.

Smart Monitoring

Rhenus offers you several monitoring options for your ocean freight shipment to ensure the protection of your cargo. Our special tools provide logistics quality control and give you the opportunity to observe the transportation processes and gain important information about the conditions of your goods during transit, warehousing, material handling and packaging. With special technologies, such as sensor technology provided by well-established cooperating partners, the Rhenus Group is able to track your cargo with sensors including GPS position, temperature and light. Moreover, we monitor the acceleration and pressure your cargo is transported with as well as geo-fencing and preserved integrity.

Labelling

Rhenus applies specific additional labels to the cargo as per your individual requirements. Did you forget product information on the packaging? Or do you want to provide additional information on labels for the goods? We add this and attach labels in a fast and uncomplicated manner to avoid delays and ensure transparency, process control and efficiency along your supply chain.

Shipment Inspection

No matter how you transport your products, you need to be absolutely sure that they arrive in the intended condition and meet all relevant requirements. The Rhenus Group conducts an additional shipment inspection to offer you a professional review of the quality, quantity, labelling, packaging and loading of your ocean freight and help you to meet quality standards, technical specifications and contractual requirements.

Palletising

The Rhenus Group ensures the efficiency, functionality and stability of your cargo by placing loose cargo boxes (including shrink-wrapping) on a pallet according to common maritime transportation standards. Smooth stacking and unstacking of your cargo has a special importance in terms of quicker handling and less damage to move your freight more efficiently.

E-Solutions for Your Ocean Freight

EDI

We connect your IT systems to our own to easily exchange data like shipment orders or status codes for automatising business processes. The transfer of structured data from one computer to another using accepted message standards helps you to receive data immediately without any human intervention. The Rhenus Group ensures better data quality, fewer sources of error and the acceleration of the entire transaction process.

Dedicated Dashboard

Rhenus provides access to a customised dashboard dedicated to your shipments. This dashboard enables you to easily monitor and report your main logistics KPIs. Whether you need to analyse reports about a certain ocean freight shipment status, transit times or the shipping of your goods, the Rhenus Group provides you with dedicated KPIs, graphics, world maps and much more. Analyse both your shipments and shipment flow and have everything under control.

Document Solutions for Ocean Freight Shipments

Paper POD

Rhenus prints a proof of delivery (POD) for your ocean freight shipment and forwards it to you by postal service instead of providing it electronically. It is one of the most important documents in your transport process and confirms that your shipment has been delivered properly.

 

Paper Invoicing

You are not yet ready to switch to e-invoicing and want to receive your invoices as printouts? To ensure we are complying with your individual requirements, the Rhenus Group offers to print your invoices and send them to you by postal service.

Documents by Courier

Rhenus offers fast and reliable deliveries of your confidential documents across various countries via courier service. This extra service provides you with the possibility to track your mail and guarantee proof of delivery.

Reporting

Rhenus offers customised reports based on KPIs for a defined period and as per your individual request. Your business relies on data to make decisions and run as efficiently as possible. Thus, we strive to provide you with every bit of information on your shipment in individualised reports to help you manage your data. Whether you need the data filled in your Excel reports or in your personal portal, the Rhenus Group provides you with flexible services according to your requirements.

Express Solutions for Ocean Freight

Express Pickup and Delivery

The Rhenus Group offers you a wide range of express pickup and delivery services for all urgent ocean freight shipments that need to be on a certain vessel or need to reach your consignee faster. No matter whether it’s an individual deadline which must be met or certain transit times which do not suit you, Rhenus ensures faster pickups and deliveries than the guaranteed standard. Rhenus X-Press pickup and delivery is more than just a regular service. It’s fast, convenient and reliable.

Speed+

By choosing Rhenus Speed+ you receive the most reliable service for booking faster transit times on the vessel. With several years of experience and cooperation with the most reputable carriers in the industry, we ensure that your requirements are met at a global level in terms of a faster, better and leaner delivery. If you need ocean routings with faster transit times, the Rhenus Group is the best solution when time is of the essence.

24/7 Deliveries

The Rhenus Group offers you immediate assistance for urgent and important cargo that needs to be available at a specific event or time. With delivery outside standard working hours such as at the weekend or on national holidays, Rhenus ensures you a 24/7 service worldwide. Choose Rhenus 24/7 Deliveries when time is crucial.

Ocean Freight Clearance

Customs Clearance

The Rhenus Group ensures proper customs clearance in compliance with current ocean freight customs regulations based on your individual requirements. Either with each Rhenus office on its own or via a subcontracted third party, we help you import and export your goods.

Customs Documents

The Rhenus Group assists with any kind of preparation of your documents needed specifically for ocean freight import customs clearance at the destination.

Ocean Freight Insurance

Insurance

The Rhenus Group offers tailor-made transport insurance solutions that protect the monetary value of your cargo against all risks of physical loss or damage from any external cause during shipping, whether by land, sea or air. Manage the financial impact of loss or damage efficiently. Not every transportation route offers the same level of security; not every item in transit is equally sensitive to damage. Be on the safe side with the insurance services of Rhenus.

Survey

The Rhenus Group assists with any kind of preparation of your documents needed specifically for ocean freight import customs clearance at the destination.