Achieving optimal communication with the customer is a challenge for every company in the digital age. We offer an appropriate solution with our services:
Drawing on our continuously trained communication skills, we handle the complete management of customer relationships and are available to our clients’ customers as a direct and personal contact – in the B2B as well as the B2C sector. We reach out to the customer, for all industries and through all channels, of course including social media. Professional reporting is crucial in order to optimise quality and quantity parameters.
We contact individuals and businesses on your behalf, acquire new customers for you, develop successful business relationships and obtain the information relevant for your success. In doing so, our experts work like you, with a professional and solution-orientated approach. We like standards and love complexity.
The mailroom has a key function for the processes throughout the entire company organisation. It is decisive for the quality and speed of the internal and external flow of information. In many companies, the mailroom accounts for budgets running into the millions. These are good reasons to examine structures and processes in terms of demographic change and technological progress, and to develop alternative solutions.
Our Rhenus mailroom services are specialised in handling and implementation. We offer our customers mailroom management services as a holistic solution to save costs, improve service quality and ensure security of supply.
All mailroom services are modular and can be ordered individually or in combination. Upon request, we can handle all mailroom services on the client’s premises.
We can also manage your mailroom completely, if desired – as a trustworthy outsourcing partner. This can include mailroom services or the digitalisation of your mailroom. We can also staff your mailroom with Rhenus employees.
Our experts are there for you at all times. We will also call you back on request – simple and uncomplicated.