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    Customer and supplier entry

    Welcome to the customer and supplier entry page of the Rhenus Group. Please find below all the customer portals and tools we offer to make our services accessible to you.

    Multiple people standing behind a laptop and files
    Supplier code of conduct
    Commitment Declaration LkSG
    Global Purchasing Terms and Conditions
    Track & Trace
    Customer portals
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    Supplier code of conduct

    • Ensure compliance and strengthen our partnership by adhering to our Supplier Code of Conduct. Download the document here to understand the standards and expectations for ethical and sustainable business practices
      Download now

    Commitment Declaration under the German Supply Chain Due Diligence Act (LkSG)

    • The Commitment Declaration under the German Supply Chain Due Diligence Act (LkSG) is a mandatory component of our supplier requirements. Please download the document, sign it, and submit it to us prior to the start of any business relationship.
      Download now

    Rhenus Global General Terms and Conditions

    • Our global purchasing terms and conditions set out binding standards for purchasing collaboration and compliance. Please familiarise yourself with the regulations and download the documents here.
      Download

    Track & Trace

    • Rhenus Home Delivery (Germany): In the German online customer portal, you can select pick-up dates, track and view your order status, track your shipment live and contact our customer support team.
      Visit rhenusmydelivery.com
    • Rhenus Home Delivery (UK): The UK portal for existing customers of Rhenus Home Delivery. Track your orders and check your shipment status.
      Visit client portal
    • Rhenus Air & Ocean freight portal: Use the Rhenus Air & Ocean freight portal for your shipment tracking and quotations.
      Visit freight portal
    • Rhenus Road Freight portal: Use the Rhenus Road Freight portal to track & trace your shipments and to manage your orders.
      Visit freight portal

    Customer portals

    • Rhenus High Tech (Germany): The portal for existing customers of Rhenus High Tech in Germany. Place your orders, receive shipment and order status information and directly access the most important order documents.
      Visit portal
    • Rhenus High Tech (UK): The portal for existing customers of Rhenus High Tech in the UK. Place your orders, receive shipment and order status information and directly access the most important order documents.
      Visit portal
    • Rhenus Warehousing (Netherlands): For customers of Rhenus Warehousing Solutions in the Netherlands, please visit InQontact. This customer portal offers real-time visibility into order details.
      Visit portal
    • Rhenus Integration System (RIS): The RIS delivers all relevant data to give you real-time insights into your business activities and provide you with transparent information on the current order, stock, quality and cost status.
      Visit RIS
    • RHE-X partner portal: The RHE-X partner portal offers you the opportunity to become a partner in our European and worldwide network.
      Visit rhe-x.com
    • Office Systems: For more information about Rhenus Office Systems, visit our website office-systems.de.
    • Rhenus Air & Ocean: The Rhenus Air & Ocean customer portal provides access to our digital customer solutions, including shipment tracking, as well as a preview of our Weborder, API solutions, and customer reports — all in one centralized platform.
      Visit portal