Rhenus port agency: Efficient clearance of...

In its capacity as a port agent, the Rhenus Group performs all services related to the handling of incoming and outgoing ships via its own Europe-wide network of offices.

At work for you: Our port agents

Rhenus maintains agency operations at its own terminals and in ports throughout Europe. Our port agents provide 24/7 customer service at the very highest level. Whether bulk goods, liquid cargo, containers or general cargo, we ensure effective clearance of your ships, providing the necessary expertise for smooth handling of the port call. This includes assistance for captain and crew, the reservation of berths and the ordering of pilots, tugs and mooring lines.

Any questions?

Our experts are always there for you. If you wish, we will also call you back – keeping things convenient and straightforward.

Networked throughout Europe:Rhenus on site for you

  • In its capacity as a port agency, the Rhenus Group operates both at its own terminal locations and at other European ports. Its international network extends from the North Sea and Baltic coasts to the Mediterranean.

Good is what we guarantee: Experts at work for you

  • Our Rhenus teams are extremely familiar with the various ports on site, with their specialist know-how and all the necessary expertise to ensure that your ship’s call at the port runs smoothly. They assist captains and their crews, reserve berths, order pilots, tugboats and moorings, handle customs clearance and organise crew changes or any other service that you, the customer, may require, for both “owner” and “charterer”.

To the point: Effective ship clearance

  • Whatever type of ship you are enquiring about: Whether bulk carriers, tankers, container ships or general cargo vessels – our port agents make sure that your ships are cleared quickly, safely and effectively. As your point of contact, we are on site for you at all times – benefit from our 24/7 customer service. Whenever you need us and at the very highest level.