New transport management system successfully launched at the pilot site in Unna.
Standardised data foundation increases transparency and enables further automation.
Roll-out provides the basis for implementation at additional sites.
Rhenus has put a new transport management system (TMS) from logistics software provider Translogica into operation at its Unna site. The system supports key processes from order entry and dispatch planning through to billing and shipment tracking, modernising a key technological foundation of Rhenus Group operations.
New foundation for digital processes
The go-live was preceded by an extensive selection and implementation phase. Rhenus tested the system using real-life workflows from day-to-day operations and adapted processes and organisational structures accordingly. This has created the foundation for greater automation and the further digitalisation of processes.
“Replacing the core system of a freight forwarding company during ongoing operations is like performing open-heart surgery. Together with Translogica, we successfully managed the transition without compromising our ability to maintain day-to-day operations,” says Franco Labella, Member of the Management Board of Rhenus Road Freight.
Greater transparency across the entire transport chain
With this technology upgrade, Rhenus is creating a new foundation for higher data quality, greater transparency and enhanced digital connectivity. As the TMS affects almost all operational areas, technology, processes and organisational structures had to be closely aligned throughout the implementation.
“A project of this scale is not just a technological undertaking. The key is to develop existing processes together,” says Hansjörg Haller, CEO of Translogica. “Our shared ambition was never to simply implement software. We want to make processes better in the long term. The project with Rhenus demonstrates what can be achieved when expertise, a willingness to innovate and mutual trust come together on both sides.”
Since the go-live, information from dispatch planning, transshipment and billing has been consolidated on a more standardised data foundation, making it easier to connect and use across processes. Customers benefit from faster access to status information, more detailed track-and-trace data and simpler integration with their own systems.
Foundation for the logistics of tomorrow
The new TMS creates a more standardised foundation for data and processes while also paving the way for further automation, data-driven analytics and, in the future, AI-supported applications.
In parallel, preparations are underway for the implementation at the Mönchengladbach site. The processes and standards developed during the pilot project are intended to serve as a basis for potential further implementations across the Rhenus Group.
