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    Customs brokerage – Seamless trading across borders

    As a global expert in customs brokerage, we manage your entire range of customs requirements, supporting the growth of your business and strengthening your international trade compliance. Our specialized team of customs brokers provides top-tier service, consistently working to refine your customs processes.

    Customs clearance
    Services
    Digital solutions
    Benefits
    Why choose Rhenus
    Contact
    FAQ
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    Experienced customs broker for holistic service

    As a means of helping ensure adherence to both national and international regulations, we assist in shaping your international trade strategy. Rhenus provides an extensive portfolio of brokerage services, including export and import procedures, transit and bonded warehousing, customs consulting and automated software solutions as well as tax advisory and fiscal representation. Since international transport chains often extend beyond customs territories, our proviciency in customs clearance and in-depth knowledge of national and international trade regulations are vital for the efficient and rapid shipment of your goods.

    Our services

    Container ships docked at a busy port with cranes and a cityscape in the background.

    Export

    As a certified customs broker, we file all the required customs export declarations and supporting documents to the appropriate government authorities (such as customs and tax agencies) on your behalf during the export of your goods.

    Worker in a hard hat and safety vest using a laptop at a shipping container yard.

    Import

    We handle the submission of all import declarations and supporting documents to the customs authorities on your behalf during the importing process. In addition, to facilitate your border crossing, we can supportt with paying required customs duties, excises and taxes.

    Aerial view of a truck driving on a rural road between fields and greenery.

    Transit

    Transit refers to a customs procedure that permits the movement of uncleared goods to be moved across borders and countries under customs control. As an approved operator, we prepare the required transit declarations and also provide financial services to cover the necessary guarantee securing any potential customs debts.

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    Special customs procedures

    Special customs procedures allow goods to be used on a temporary basis processed or repaired with partial or full duty relief, or a suspension of duties. All required declarations for inward and outward processing, warehousing and temporary admission are handled by our customs broker.

    Large, modern warehouse interior with high wooden ceilings, bright lighting, rows of stacked cardboard boxes on pallets, and a forklift in the center.

    Interim storage and customs warehousing

    Customs warehousing enables the storage of uncleared goods in a specific facility within the customs territory without incurring import duties or other charges related to the import of goods or commercial policy measures.

    Close-up of a worker's hands using a pneumatic screwdriver or drill to fasten a component onto a metal frame or product in a manufacturing setting.

    Related services, consulting and digital solutions

    When engaging in international trade , you may also be required to meet specific tax obligations. With the support of our tax experts, we offer fiscal representation across multiple countries to facilitate a seamless border-crossing process. Our portfolio further covers a range of tax advisory services, such as tax registration, tax declarations, Intrastat and sales listings in relation to tax refunds.

    Digital processing and comprehensive advice

    With our team of specialists, we deliver excellent support, ranging from the implementation customs procedures to the determination of preferential origin and the submission of applications for customs authorizations. Our customs broker supports you in navigating trade-related challenges, such as customs valuation, rules of origin and classification, free trade agreements or IOSS (import one-stop shop). To simplify your your international trade activities, our customs broker will guide you successfully through the correct customs application process, including, for example, binding tariff information, binding origin information or customs authorization. We assist you with trade due diligence, governmental screening, authorization structures and additional requirements to maintain compliance within the framework of international trade.

    Our digital software solutions provide seamless system integration, supporting strong compliance and clear transparency. The integrated customs management system automates both customs and risk management processes. Based on your documentation and data, we handle customs clearance at both the origin and destination.

    Based on your ERP enviroment and workflow, we offer multiple integration capabilities and advanced reporting tools. For global trade activities , it’s crucial to check all involved parties against applicable sanction lists. Our customs engineers are able to to connect our denied party screening tool to your ERP system, helping to maintaincomplete compliance.

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    Benefits

    With extensive customs brokerage solutions, you gain reliable handling of your customs formalities in line with applicable legislation.

    Have your customs brokerage services handled swiftly and efficiently with the support of our experienced specialists.

    Thanks to continuous training programs, our customs specialists remain fully up to date. This ensures that your customs formalities consistently comply with current legal requirements.

    Why choose Rhenus

    • Customs brokerage service: The customs specialists at Rhenus assist you across allcompliance-related topics. For instance, we ensure that all anti-terrorism regulations and trade limitations are fully adhered to.
    • Storage in our bonded warehouses: Your goods are kept in our bonded warehouses without duty payment as well as secure, theft-proof and weather-protected until they continue on their transport route to their final destination – all of which is based on your individual needs and requirements. In our role as an authorized consignor, we can clear goods at approved locations without being present on-site ourselves and engage third parties within the frameworkof this authorization.
    • Worldwide customs network: With our certified customs operations and established procedures, swift and compliant solutions can be implemented with ease.
    • Innovation and digitalization: We enable fast and transparent movement of goods with our digital solutions.
    Friendly call center agent who is talking to a customer

    Do you require assistance with your customs brokerage?

    Whether you are planning to expand into new markets or refine your current processes, our specialist are available to support you.

    Frequently asked questions

    The length of the customs clearance process depends on the nature of the exported goods, the destination country and other factors. However, you can acceleratethe process by providing complete and accurate shipment documentation. Our customs specialists are ready to deliver a detailed evaluation tailored to your specific needs.

    We deliver comprehensive assistance across all key import, export and transit procedures. In addition, we focus on managing complex customs processes, including inward and outward processing relief, the simplified customs declaration procedure (formerly CFSP) and entry into other specialized regimes.

    Our end-to-end customs clearance solutions extend across several countries. By utilizing our proprietary software, we use the same data for export and transit processes seamlessly to supportimport clearance at the destination, maintaining efficiency and consistency throughout the process.

    Yes, we are able to support your customs warehousing and interim storage needs. We provide solutions for short-term storage as well as extended solutions within customs-controlled facilities.