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    Customs services for smooth cross-border trade

    As a worldwide leader in customs brokerage, we manage every aspect of your customs needs, supporting your company's expansion and strengthening compliance in international trade. Our dedicated team of customs brokers provides premium service, continually working to refine your customs processes.

    Customs clearance
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    Digital solutions
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    Why choose Rhenus
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    Skilled customs broker delivering comprehensive service

    We assist in shaping your international trade approach and maintain adherence to both national and global regulations.

    Rhenus offers an extensive portfolio of customs brokerage solutions, including import and export processing, transit handling and bonded warehousing, advisory services for customs matters and  automated software solutions, alongside tax consulting and fiscal representation. Since international transport chains frequently reach across customs territories, our proficiency in customs clearance and deep understanding of national and international trade requirements and regulations are crucial for the smooth and efficient shipment of your goods.

    Our customs services

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    Export

    As an approved customs broker, we file all required export declarations and supporting documents with the relevant government authorities (such as customs and tax agencies) for you when shipping your goods abroad.

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    Import

    When importing goods, we handle the submission of all required declarations and related documentation to the customs authorities on your behalf. In addition, to facilitate a smoother border process, we can support the payment of applicable customs duties, excises and taxes.

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    Transit

    Transit refers to a customs procedure that permits goods not yet cleared to be transported across borders and countries under customs control. Being an authorized operator, we are able to submit the necessary transit declarations and provide financial services to cover the necessary guarantee, ensuring all potential customs liabilities are secured.

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    Special customs procedures

    Special customs procedures allow goods to be temporarily used, processed or repaired with either partial or complete relief from duties, or with duties suspended. Our customs specialists take care of the necessary customs declarations for inward and outward processing, storage in warehouses and temporary admission.

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    Interim storage and customs warehousing

    Customs warehousing enables goods that have not yet been cleared to be kept in an authorized facility within the customs territory without incurring import duties or other import-related charges or trade policy measures.

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    Related services, consulting and digital solutions

    When engaging in international trade, you may also be required to meet specific tax obligations. With the support of our tax experts, we can offer fiscal representation across various countries to support a seamless border crossing process. Our portfolio further covers a range of tax consulting services, including tax registration, tax declarations, Intrastat reporting and sales listings related to tax drawbacks.

    Digital processing and extensive consulting

    With our team of specialists, we can deliver high-quality assistance, from setting up the required customs procedure to identifying preferential origin and submitting applications for customs authorizations. Our customs broker supports you through various trade-related issues, such as customs valuation, origin rules and tariff classification, free trade agreements or IOSS (import one-stop shop). To simplify your global trade activities, our customs experts lead you effectively through the correct customs application process, including, for example, binding tariff information, binding origin information or customs authorizations. We assist you with trade due diligence, governmental screening, authorization structures and additional requirements to maintain within international trade frameworks.

    Our software solutions provide smooth integration, supporting strong compliance and clear transparency. The all-in-one customs management system streamlines customs and risk control procedures. By using your documents and data, we manage customs clearance both at origin and at destination.

    Based on your ERP system and operational processes, we offer multiple integration possibilities and reporting functionalities. For global trade activities, it is crucial to screen all involved parties against relevant sanction lists. Our customs specialists can connect our denied party screening tool with your ERP system to maintain complete compliance.

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    Your advantages with Rhenus customs services

    With extensive customs services, you gain reliable handling of your customs formalities in accordance with applicable legislation.

    Have your customs brokerage services handled promptly and efficiently with the support of our experts.

    Thanks to ongoing training programs, our customs specialists remain consistently up to date. This ensures that your customs formalities always comply with current regulations.

    Why choose Rhenus for your customs handling

    • Comprehensive customs brokerage service: The customs specialists at Rhenus assist you with all compliance-related matters. For example, we ensure that all anti-terrorism regulations and trade restrictions are followed.
    • Storage in our bonded warehouses: Based on your individual requirements, your goods will be kept in our bonded warehouses without payment of duties, safely protected against theft and shielded from weather conditions until they proceed along the transport route to their destination. In our role as an authorized consignor, we can carry out customs clearance at approved locations without being on-site ourselves and involve third parties within the framework of this authorization.
    • Global customs network: Through our certified customs operations and standardized procedures, fast and compliant solutions can be implemented with ease.
    • Innovation and digitalization: We provide a quick and transparent movement of goods through our digital solutions.
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    Do you require assistance with your customs brokerage challenges?

    Whether you are planning to expand into new markets or refine current processes, our experts are available to support you.

    Frequently asked questions

    The time required for the customs clearance process depends on factors such as the destination country, the type of goods being exported and additional influencing factors. However, you can speed up the procedure by providing complete and accurate shipment documentation. Our customs experts are available to deliver a detailed evaluation tailored to your individual requirements.

    We offer full support across all key import, export and transit procedures. In addition, we focus on managing complex customs processes, including inward/outward processing relief, the simplified customs declaration procedure (formerly CFSP) and entry into other specialized regimes.

    Our end-to-end customs clearance services cover various countries. By using our proprietary software, we efficiently apply the same data for export and transit processes to support import clearance at the destination, maintaining consistency and efficiency across the entire process.

    Yes, we can support your requirements for customs warehousing and interim storage. We provide solutions for short-term storage as well as extended options within customs-controlled facilities.