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    Customs brokerage that accelerates your import and export operations

    As a global leader in customs brokerage, we handle all your customs requirements, clearing the way for your business to grow and enhancing your international trade compliance. Our team of customs experts delivers top-tier service, consistently striving to optimize your customs processes.

    Customs clearance
    Services
    Digital solutions
    Discover the benefits for your business
    Why choosing Rhenus
    Contact
    FAQ
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    Get to know our portfolio

    We support your international trade strategy and ensure compliance with both national and international regulations.

    Rhenus offers a wide range of customs brokerage services, including export and import procedures, transit and bonded warehousing, customs consulting and automated software solutions as well as tax consulting and fiscal representation. Since global transport chains often pass through various customs territories, our expertise in customs clearance and deep understanding of national and international trade regulations are essential for the smooth and fast shipment of your goods.

    Our services

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    Export

    As an authorized customs broker in Colombia, we handle all necessary export declarations and submit supporting documents to the relevant government authorities, including customs and tax agencies, on your behalf.

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    Import

    When importing goods into Colombia, we handle the mandatory import declarations and submit all supporting documents to the customs authorities on your behalf. To simplify border clearance, we can also assist with the payment of applicable customs duties, excise taxes and other fees.

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    Transit

    Transit is a customs procedure that allows uncleared goods to move across borders under customs supervision. As an authorized operator in Colombia, we handle the necessary transit declarations and provide financial services to cover guarantees, securing any potential customs obligations.

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    Special customs procedures

    Special customs procedures allow temporary use, processing or repair of goods with partial or full duty relief or suspension. In Colombia, our customs broker manages all required declarations for inward/outward processing, warehousing and temporary admission.

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    Interim storage and customs warehousing

    Customs warehousing in Colombia allows uncleared goods to be stored in a designated location within the customs territory without incurring import duties, taxes or other charges related to import regulations or commercial policy measures

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    Related services, consulting and digital solutions

    When trading internationally, you may need to meet specific tax requirements. In Colombia, our tax experts provide fiscal representation to ensure smooth border crossings. We also offer a full range of tax consulting services, including tax registration, tax declarations, Intrastat reporting and sales listings for tax refunds and drawbacks.

    Digital processing and expert guidance

    Our Colombian-based specialists, we provide full support for your customs and trade processes – from implementing required procedures to determining preferential origin and applying for customs authorizations. Our customs broker guides you through trade-related challenges such as customs valuation, rules of origin, classification, free trade agreements and IOSS (Import One-Stop Shop). We ensure your international trade runs smoothly by assisting with binding tariff information, binding origin information as well as the necessary customs authorizations. We also assist with trade due diligence, governmental screening and authorization management to guarantee compliance with international regulations.

    Our digital solutions enable seamless connectivity, high compliance and full transparency. The all-in-one customs management system automates customs clearance and risk management processes using your documents and data, covering both origin and destination.

    Based on your ERP system and workflow, we offer flexible integration options and reporting tools. For international trade, our denied party screening tool can be integrated with your ERP system to ensure all parties are screened against relevant sanction lists. This provides you with complete compliance and peace of mind.

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    Discover the benefits for your business

    With comprehensive customs brokerage services, you benefit from secure processing of your customs formalities in accordance with current legislation.

    Get your customs brokerage services processed quickly and efficiently with the help of our experts.

    Thanks to regular training, our customs experts are always up to date. This ensures that your customs formalities are always in accordance with the law.

    Why choosing Rhenus

    • Holistic customs brokerage service: Rhenus customs experts support you in all compliance matters, ensuring that anti-terrorism regulations, trade restrictions and other legal requirements are fully observed.
    • Storage in our bonded warehouses: Depending on your needs, your goods are stored duty-unpaid in our secure, theft-proof and weather-protected bonded warehouses until they continue their transport route to the destination. As an authorized consignor, we can clear goods at approved locations without being physically present and can involve third parties under the scope of this authorization.
    • Worldwide customs network: Our certified customs operations and procedures enable fast, compliant and reliable solutions for your international shipments.
    • Innovation and digitalization: Digital solutions ensure a fast, transparent and efficient flow of goods throughout your supply chain.
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    Do you need support with your customs brokerage challenges?

    Whether you are looking to enter new markets or optimize existing processes, our experts are there for you.

    Frequently asked questions

    The duration of the customs clearance process varies based on the destination country, the nature of the goods being exported and other influencing factors. However, you can expedite the process by ensuring comprehensive and accurate documentation of your shipment. Our customs experts are available to provide a detailed assessment tailored to your specific requirements.

    We provide comprehensive support for all essential import, export and transit processes. Additionally, we specialize in handling complex customs procedures, including inward/outward processing relief, the simplified customs declaration procedure (formerly CFSP) and entry into other specialized regimes.

    Our end-to-end customs clearance services span multiple countries. Leveraging our proprietary software, we seamlessly use the same data for export and transit to facilitate import clearance at the destination, ensuring efficiency and consistency throughout the process.

    Yes, we can assist with customs warehousing and interim storage needs. We offer options for short-term storage as well as longer-term solutions involving customs-controlled facilities.