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As a dependable provider of port agency services around the globe, we combine our international network with strong local expertise in Türkiye to guarantee seamless ship handling. Our experienced shipping agents are committed to ensuring your voyage runs smoothly from start to finish.
The Rhenus Group delivers independent and neutral agency services at ports and terminals in Türkiye and worldwide. Our port agents are available 24/7 to manage your port calls efficiently and professionally with in-depth knowledge of Turkish port regulations and local authority requirements. Whether your vessel is carrying bulk goods, liquid cargo, containers or passengers, we ensure a smooth and well‑coordinated port stay.
Our agency services cover the entire process – from berth reservations to the coordination of technicians and specialist service providers. In addition, our agents assist the master and crew, handle customs clearance and arrange crew changes. With access to a strong network of long‑standing partners and newly established contacts, we are always ready to support your operations.
Our shipping agents provide reliable, round‑the‑clock support, allowing you to focus fully on your core business.
Benefit from efficient workflows backed by extensive industry knowledge and many years of hands‑on experience.
Professional vessel handling and strict compliance with legal requirements help reduce administrative effort and save valuable time.
Our shipping agents will be pleased to advise you as part of a non‑binding consultation.
Choosing the Rhenus Group as a port agency means peace of mind. Our shipping agents ensure high‑quality customer service and the smooth execution of your port call at any time. We manage all required documentation and formalities, liaise with port authorities and coordinate customs and security procedures. We also support cargo operations and provide comprehensive monitoring and quality assurance.
Regardless of vessel type – bulk carriers, tankers, container ships, general cargo vessels, passenger ships, cruise liners, coasters or large bulkers – our shipping agents ensure fast, safe and efficient clearance of your ships.
The Rhenus Group operates port agencies at strategically important locations throughout Türkiye as well as in numerous European ports. Our international network spans the North Sea and Baltic regions, the entire Mediterranean, North and South America, the Far East and Australia.
