Our additional services for your road transport

In addition to organizing the transport, handling, and storage for your road freight, we can provide you with a wide range of additional services that complement your specific needs and add value to your supply chain.

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Overview of our additional services

Customs services

Local expertise for worldwide export and import

Our experienced and certified customs team is well suited to guide your enterprise through the requirements and regulations of the Canada Border Services Agency (CBSA) to ensure full compliance with government regulations. We provide customs clearance processing, audit, and consulting services. 
Our trained specialists organize the preparation of the necessary formalities and arrangements at an early stage and with a great deal of accuracy. They have the necessary knowledge and tools to help you meet these statutory obligations. We know the local customs requirements in the countries of origin and destination and handle the complete customs clearance. 
Our services include the following elements:

  • Customs clearance for import or export goods
  • Customs clearance for goods in transit
  • Fiscal representation
  • Tax support
  • Intrastat
  • Temporary storage warehouse
  • Authorised customs warehouse for export cargo
  • Public bonded warehouse
(Authorised Economic Operator)

Rhenus has a special status as an Authorised Economic Operator. With AEO certification, we are considered to be particularly safe and reliable and can offer our customers special benefits in customs clearance such as:

  • Easier admittance to customs simplifications    
  • Fewer physical and document-based controls
  • Recognition as a secure and safe business partner

Temperature-controlled transport

We protect your temperature-sensitive goods

We specialize in transporting temperature-sensitive goods such as chemicals, pharmaceutical goods, paint and lacquer, adhesives, and foils.

Rhenus uses thermal vehicles for line haul, which provide several benefits:

 

  • Thermal swap bodies with air conditioning
  • Cooling and heating via diesel motor or electricity
  • Technological recording and monitoring to ensure the maintenance of constant temperatures
You can see the delivery of goods within a cold chain.

In addition to special know-how and technology, temperature-controlled shipments with Rhenus Canadaare made possible due to our tight-knit network and daily pick-ups. For these deliveries, we use passive temperature control and thermal covers in different sizes. We also provide door-to-door deliveries for B2B transports.
Rhenus transports are continuously documented using barcode scanning at each interface. This also enables you to track and trace your shipment via our web-based solution.
The safe and secure delivery of your goods and your freight is very important to us. That is why we provide security with the use of sealed trailers and GPS positioning, and automatic location notification via mobile communications.

Transport insurance

We act on your behalf

The liability of freight forwarders is regulated by law and limited to international goods. If any damage or loss occurs, the compensation amount is usually significantly lower than the actual value of the goods. Other exemptions from liability often apply as well.

Therefore, we recommend additional insurance protection to prevent any costs being incurred in cases of damage or loss.

We can offer you various cost-effective solutions for this and are here to establish contact with our insurance partner for you:

  • “All risks” insurance
  • Tailored transport insurance policies
  • Taking out insurance for each consignment or on a long-term basis
You can see a highway from above.

Please note: Some services may not be available in all regions.