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Rhenus USA offers you services that go beyond the actual core business. We lead the way to providing a service portfolio that ranges from packing, repacking, and labeling goods to rendering services for final customers. We offer creative ideas supporting your commercial needs to assist throughout the USA and the global marketplace.
All our value-added services are supported by dedicated training programs collaborating with our customers.
The movement of goods either locally or globally is the dominant feature of the modern business world. The production and delivery of local products demand precise planning, so the relevant means of transport and intermediate storage facilities can be used correctly.
Besides same- and next-day delivery, pre-sorted delivery is also one of the services we provide for you.
We perform special tasks, such as transporting hazardous, temperature-controlled, medical, or pharmaceutical goods.
Benefit from our precise planning in using the relevant modes of transport and using our intermediate storage space.
Carrier management allows for the option of least cost routing and full track & trace.
The requirements set by national authorities can be very high, and minor problems may delay even express shipments. Professional customs clearance is therefore essential. The Rhenus Group has decades of experience working as an international services provider. We take care of all the relevant administrative tasks for our worldwide customers – up to and including fiscal representation. As a result, we create clear competitive advantages for your supply chain.
When products are sold in a global marketplace, meeting and complying with the individual country’s specific labelling legislation is required to avoid breaches of any trading regulations. This also applies when products are sold across different e-commerce platforms.
Rhenus USA has a skilled team proficient in labelling and relabelling all products, e.g., merchandise or apparel. Whether it is changing swing, security, or Kimball tags, or more specific requirements such as repositioning and repricing, we employ accuracy and speed and have the experience and knowledge to ensure that the retailer’s requirements are adhered to. We can translate bar code stipulations to reflect the data specifications of the retailer’s customers, e.g., processing items for different shopping platforms, thereby opening up alternative routes to market.
Several Rhenus sites offer warehouse services for bulky and heavy items. These locations are equipped with cranes and heavy load forklifts to handle any oversized or overweight parcel. If your products do not fit the standard bins or pallet bay spaces, get in touch with one of our warehouse solutions specialists to check for the best fitting solution for you..
Safe and protective packaging is important for any business. Rhenus USA will package the products for you. Whether it is repacking from original cartons into new packaging, co-packing different orders, inserting products and goods, or simply packing them to secure the products during transport and protect them, we assemble your products and goods into their final packaging.
We take care of the planet by recycling all kinds of materials.
Changes in consumers' buying behaviour, who often order multiple items and then return those that are not needed, require retailers to have an efficient solution to remain competitive.
Consumers expect returns to be processed as quickly and efficiently as the front-end ordering process and not have to wait days for credits, exchanges, or replacements.
The ability to expedite these returns promptly is essential for creating customer loyalty at this stage of the fulfilment process. At Rhenus USA, we recognize the importance of this and the competitive advantage gained through a resilient and consistent process.
We provide global support in effective returns management, which is tailored to your needs. In addition to accepting returns, our experts are happy to organize the collection of the goods and return them to the central warehouse or point of return. The products are assessed regarding damages, and possible adjustments can be carried out. Undamaged, unused devices can be repackaged, relabelled, and quickly placed back on stock in the warehouse, while damaged goods are recycled or disposed of. Rhenus also has trained personnel to control the returns process of contaminated products.
