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Value-added services for warehousing

Rhenus in the Netherlands offers you services that go beyond the actual core business.


Rhenus in the Netherlands leads the way when it comes to providing a service portfolio that ranges from packing, repacking, and labelling goods to rendering services for final customers and assuming responsibility for individual assembly and repair work. Also, we offer creative ideas in support of your commercial needs to provide service in Europe as well as the global marketplace. All our value-added services are supported by dedicated training programs in collaboration with our customers.

We take responsibility for individual assembly and repair work of your products and offer creative ideas in support of your commercial needs. This includes the repair service for faulty electronic devices.

The movement of goods either locally or globally is the dominant feature of the modern business world. The production and delivery of local products demand precise planning, so the relevant means of transport and intermediate storage facilities can be used in the correct way.

Besides same- and next-day delivery, pre-sorted delivery is also one of the services we provide for you.

We perform special tasks, such as the transport of hazardous, temperature-controlled, medical or pharmaceutical goods. Benefit from our precise planning in using the relevant modes of transport and make use of our intermediate storage space.

Carrier management allows for the option of the least cost routing and full track & trace.

Our warehouse management systems offer the possibility to keep track of your suppliers’ stocks within the same warehouse infrastructure where your products are stored. During procurement, a transparent transaction indicates the change of ownership, with or without physical movements of the goods.

You can benefit from consolidated logistics costs for you and your suppliers, fast processes and zero transportation costs.

The requirements set by national authorities can be very high and even express shipments may be delayed by minor problems. Professional customs clearance is therefore very important.

Rhenus in the Netherlands has decades of experience in working as an international services provider. We take care of all the relevant administrative tasks for our worldwide customers – up to and including fiscal representation. As a result, we create clear competitive advantages for your supply chain.

We provide a 24-hour emergency delivery service to our customers, whether they are located within or outside the Netherlands. Our dedicated employees are available to process orders on-site within one hour. Additionally, we utilize dedicated forwarders to ensure swift delivery of these emergency orders, such as to patients or hospitals.

Labelling and Relabelling

When products are sold in a global marketplace, meeting and complying with the individual country’s specific labelling legislation is required to avoid breaches of any trading regulations. This also applies when products are sold across different e-commerce platforms.

In the Netherlands, we have a skilled team who are proficient in labelling and relabelling all kinds of products, e.g. merchandise or apparel. Whether it is changing swing, security, or Kimball tags, or more specific requirements such as repositioning and repricing, we employ accuracy as well as speed and have the experience and knowledge to ensure that the retailer’s requirements are adhered to. We can translate bar code stipulations to reflect the data specifications of the retailer’s customers, e.g., processing items for different shopping platforms, thereby opening alternative routes to market.

Our order-to-cash service enables global brands to establish an on-the-ground presence in Europe, quickly. We can handle all aspects of customer management – from initial enquiries and ordering through to delivery and payment – during European working hours.  

Safe and protective packaging is important for any business. Rhenus Netherlands will package the products for you. Whether it is repacking from original cartons into new packaging, co-packing different orders, inserting products and goods or simply packing them in order to secure the products during transport and to protect them: We assemble your products and goods into their final packaging.

Quality control

With many products sourced from overseas vendors, retailers often require assurance that products arriving at their customers’ sites are fit for purpose and fulfil their brand promise.

The Rhenus Group understands the importance of brand integrity and provides quality control and inspection services to ensure that the items meet retailers’ stringent specifications. This procedure includes examining and testing products, either through spot checks or constant monitoring, to highlight any defects and to measure the quality and performance of these vendors.

We take care of the planet by recycling all kinds of materials.

Changes in the buying behaviour of consumers, who often order multiple items and then return those that are not needed, require retailers to have an efficient solution if they want to remain competitive.

Consumers expect returns to be processed as quickly and efficiently as the front-end ordering process and not have to wait days for credits, exchanges or replacements.

The ability to expedite these returns promptly is essential for creating customer loyalty at this stage of the fulfilment process. At Rhenus, we recognise the importance of this, along with the competitive advantage that can be gained through a resilient and consistent process.

We provide global support in the form of effective returns management, which is tailored to your needs. In addition to accepting returns, our experts are happy to organise the collection of the goods and return them to the central warehouse or point of return. The products are assessed regarding damages and possible adjustments can be carried out. Undamaged, unused devices can be repackaged, relabelled and will be quickly placed back on stock in the warehouse, while damaged goods are recycled or disposed of. Rhenus also has trained personnel to control the returns process of contaminated products. 

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