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Medical device transport: providing comprehensive care

The more complex the equipment, the more important good service becomes. We offer more than just medical device transport – our services include delivery, installation, maintenance and the removal of old equipment. This comprehensive approach allows you to focus on your core business while we handle the rest.

Our full-service for medical supplies

Rhenus designs individual solutions for your requirements and ensures that your medical device transport is safe, efficient and accompanied by the highest level of service. Whether optical instruments, laboratory equipment or dental equipment: We offer professional medical device logistics services. From punctual delivery and professional medical equipment installation to regular maintenance and environmentally friendly disposal of old appliances – our specially trained technicians take care of every detail. Our modular services can be booked individually or as a complete package. This relieves not only the burden on your company, but also the burden on your customers.

As a part of our comprehensive logistics services, we take on all services along the transport chain. This extends from local or central warehouse logistics and our regional depots to pre-installation, transport to the final point of use, medical equipment installation and functional testing and includes return shipment and recycling. In addition, we manage your demo pool, which we also service, disinfect and stock with consumables.

Whether you have small products such as endoscopes or large diagnostic systems such as MRIs, with the right special equipment for medical device logistics, you benefit from a low damage rate. Our tools for the safe handling of your goods include, for example, patented, special pallets for gentle and fast handling. We use special handling equipment for the transport of large, heavy machines. Thanks to stair climbers and tracked stair-climbing dollies, we can move your equipment safely up and down stairs. Stretch and bubble wrap, along with corner protectors, secure the products during medical device transport, while special plates protect the floor coverings.

A person wearing black gloves unpacks a medical device.

Your key advantages of medical device logistics

From pick-up to delivery, all services are provided by a single point of contact. Professional medical equipment installation ensures that the products are quickly up and running and ready for use on patients.

Seasonal fluctuations, short-term changes or more flexibility for customer requests: Our logistics services can be booked on a modular basis or as a complete package – according to your needs.

Thanks to a large number of specialists, transport routes and logistics technologies, we offer you the optimal infrastructure for your medical equipment transport – all across the UK and Europe.

Our experts not only know how to ensure that your shipments run smoothly but can also support your customers on-site with the installation of state-of-the-art medical equipment.

Your partner for medical device transport

  • We are a reliable logistics provider that focuses on the lifecycle of your products and offers you a suitable solution for each phase. In addition to traditional transport, this also includes assembly, pre-configuration, installation, reprocessing and disposal of old items.
  • Our services are designed in a modular structure so they can be booked individually and combined into a customised service package that precisely meets your requirements.
  • The right fleet for sensitive goods: To guarantee safe transport, we use special vehicles for high-tech products. These include, for example, trucks that can be loaded or unloaded by crane. All vehicles are equipped with air suspension, padded loading areas and a hydraulic lifting platform with a load capacity of up to three tons to ensure that the medical equipment is transported flawlessly. The special vehicle fleet also has alarm systems and GPS to secure the load.
  • European network: Rhenus is represented in many European countries by its subsidiary MTS – Medial Transport Service. We are also a co-partner of TecDis, one of the largest transnational networks of high-tech service providers in Europe. This combination ensures a high level of scalability for individual medical equipment transport solutions, even across national borders.
  • Our sites are certified according to ISO 14001, ISO 9001 and ISO 45001, thus ensuring high safety standards as well as comprehensive health and environmental protection. These certificates guarantee that our medical device logistics meet strict regulations and fulfil the quality requirements.
  • Our team includes certified mechanics and technicians who can take care of every step of the process  transport and medical equipment installation. You can count on our extensive experience and relieve the burden on your staff.
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White paper: More quality for medical technology products

Why outsourcing logistics can be beneficial

Many medical technology manufacturers use their own technicians for assembling. A specialised logistics partner can help by taking over these tasks so that manufacturers can concentrate on their core business. Find out more about the benefits of outsourcing.

Download the white paper

Our certificates

DIN EN ISO 9001:2015

Thanks to standardized processes, we ensure high quality in our services. Our quality management system, certified according to DIN EN ISO 9001, ensures smooth processes.

195 KB pdf
DIN EN ISO 9001:2015

This standard enables us to reduce the environmental impact of our activities by integrating sustainable methods into our logistics processes. This also ensures that we handle resources responsibly.

204 KB pdf
DIN EN ISO 14001:2015

With our DIN EN ISO 50001-certified energy management system, we optimise the efficiency of our fleet and locations. This leads to cost savings and to a more environmentally friendly supply chain.

2 MB pdf
DIN EN ISO 50001:2018
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Find the right logistics solution for your medical technology.

Do you need assistance with the delivery of medical equipment? Our experts will plan your customised logistics solution.

Contact us!

Frequently asked questions

In logistics for medical technology, technical equipment is used to ensure the safe and efficient medical device transport and installation. Patented special pallets and vehicles with hydraulic lifting platforms ensure gentle handling and safe transport. In addition, special equipment such as stair climbers and tracked stair-climbing dollies are used to safely move even large, heavy items. Stretch and bubble wrap, as well as corner protectors, provide additional protection during transport, while special plates protect the flooring at the destination. Installation tools support the professional assembly and medical equipment installation on-site so that both smaller instruments, such as ultrasound machines and endoscopes, and larger ones, such as surgical microscopes and large diagnostic equipment, arrive at their destination undamaged.

Various measures are in place to ensure the quality and safety of medical technology. We have a UK-wide high-tech network and our own technical centres and specialised partners in Europe that carry out product-specific storage and delivery, positioning and installation, while regular training courses and certifications according to ISO 9001, 14001 and 45001 guarantee the high safety and quality standards.

When medical devices are picked up, decontamination plays an important role in order to prevent any risk to employees. In the case of doctors’ practices or hospitals, this is done by the sender. If products are reprocessed, e.g. by demo pool management, we will clean and disinfect them. We also ensure that all patient data on their hard disks is deleted.