Our additional services for your road transport

In addition to organising the transport, handling and storage of your road freight, we can provide you with a wide range of additional services that are individually tailored to your business operations.



Custom Services


Wherever you need customs expertise, we have the people, licences and permits to clear your shipments on schedule. Regardless of volume, scope or scale, our global network of specialists can meet commitments in any region you do business. 

Our trained specialists organise the preparation of the necessary formalities and arrangements at an early stage and with a great deal of accuracy. They have the necessary knowledge and tools to help you meet these statutory obligations. We know the local customs requirements in the countries of origin and destination and handle the complete customs clearance.

Our services include the following elements:

  • Customs clearance for import or export goods
  • Customs clearance for goods in transit
  • Triangular operations
  • Inward processing
  • Carnet TIR
  • Carnet ATA
  • Temporary storage warehouse
  • Authorised customs warehouse for export cargo
  • Public bonded warehouse
(Authorised Economic Operator)

Rhenus has a special status as an Authorised Economic Operator. With AEO certification, we are considered to be particularly safe and reliable and can offer our customers special benefits in customs clearance such as:

  • Easier admittance to customs simplifications    
  • Fewer physical and document-based controls
  • Recognition as a secure and safe business partner


We act on your behalf

Shippers' liability is regulated by law and limited to international goods. If the goods are damaged or lost, the compensation amount is usually significantly less than the actual value of the goods. Other liability exclusions often apply.

We therefore recommend additional insurance protection to avoid possible costs in the event of damage or loss. Your business deserves the best insurance protection.

We can offer you various cost-effective solutions for this and we are here to put you in touch with our insurance partner.

You can see a highway from above.


Shipping time-sensitive goods

Our express services provide you with individual solutions for any shipping needs. Regardless of its weight or size, we deliver your consignment on time to the place that you request.

With a global presence, an international network and qualified employees, we ensure rapid and safe deliveries and provide you with national and international logistics solutions at the highest level. We organise and monitor your consignment at all times.

Based on your needs, we create solutions for your express delivery within a short time period.

You can see a Rhenus Truck in a tunnel.



Use this state-of-the-art online tool to get access to your shipment information at any time.

  • Provides transparency along the transport chain for all transport modes
  • Detailed information on truck, shipment and package levels
  • Document download from internal and external electronic archives
  • Intuitive user-friendly interface
  • Responsive design for PCs and mobile devices

Track & Trace

Use our intuitive tool for online booking: Rhenus WebOrder

  • Book your shipment at any time
  • Create your own contact list
  • System check with automated address examination
  • Practical templates for frequent shipments
  • Print your transport labels, cargo lists and shipping instructions
  • POD and document look-up including external archives
  • Tracking updates via email
  • Responsive layout for mobile devices
  • Security: Data encryption and an absolute data neutrality thanks to multiple firewalls


If you have any further questions, please contact our local Rhenus office

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