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    Efficient and customized high-tech logistics

    With Rhenus, your high-tech logistics operations are in the best of hands. Our technically trained team ensures that your high-quality equipment is transported safely, installed professionally and configurated exactly to your needs. Benefit from maximum quality and efficiency with our modular services.

    Two workers assembling and securing equipment under a metal gantry system outdoors
    Two workers assembling and securing equipment under a metal gantry system outdoors
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    Maximum added value for your technically sophisticated devices

    The Rhenus range of high-tech logistics services is just as individual as the requirements you place on your quality high-tech products. In order to provide you with customized services for equipment such as solar panels, heat pumps, electric vehicle charging stations, printers, sports equipment, vending machines, medical devices, ATMs and many other devices, we tailor our modular, combinable services precisely to your needs. You decide where our value-added high-tech transportation services should begin and end for you. Using a specialized fleet and professional staff, our product-specific trained teams ensure that your appliances arrive undamaged and in working order – delivered to the place of use.

    In addition to technical distribution, our technicians provide professional assembly, installation and configuration services. Functionality tests guarantee that your devices are ready for immediate use. Our portfolio of comprehensive high-tech transport services also includes the storage and professional preparation of your products at one of our modern technology and warehouse locations. As part of the further preparation of your equipment, we carry out established pre-staging processes, cost-effective packaging services, pick-and-pack, cross-docking and quality checks at our locations – all according to your requirements.

    Whether you have a single shipment or a large rollout of multiple devices: with our scalable high-tech logistics options, we have your back from conception to implementation. Thanks to our product-related expertise, we can meet any challenge and develop the right high-tech solution for you – while you focus on your core business.

    High-tech logistics for various industries

    Let us help you get your PV systems and heat pumps to their destination safely and on time. In addition, our specialists for high-tech transport and installation specialists assist with unpacking, returns handling, packaging return, quality control and photo documentation services.

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    High-tech logistics for a sustainable future: benefit from our services for the safe storage, punctual delivery and installation of modern e-charging stations, e.g. for use in supermarket parking lots and petrol stations. Together, we contribute to the smooth and reliable expansion of the e-charging infrastructure.

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    Put your medical equipment in our safe hands. We deliver your devices directly to hospitals, laboratories, medical practices and hospices and install them on-site. We can also provide comprehensive services for the presentation of demo devices – for worry-free, value-added logistics in the medical technology sector.

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    For demo pool management, Rhenus takes care of the entire process so that doctors’ practices and hospitals can test new medical equipment before they buy it. This includes checking availability and coordinating delivery and setup dates. This way, demo pool devices are available for demonstration at the operating table on time.

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    As a partner to the fitness industry, Rhenus delivers your sports and gym equipment directly to the gym. We not only handle collection, storage and delivery, but also take care of assembly and installation on arrival. Our additional maintenance services, repair services and spare parts management services ensure comprehensive high-tech logistics even after delivery.

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    Rhenus is your high-tech logistics partner for various types of vending machines. As a full-service provider, we take care of the logistics of various types of vending machines, ATMs, gaming machines, deposit return systems, beverage stations and snack machines. Our services include machine collection, delivery, installation and assembly. If required, we can also pre-configure devices in our warehouses and carry out functional tests, maintenance and software updates as well as take care of disposing the machines.

    When it comes to handling refrigeration cabinets, our professionals take the utmost care during both transportation and assembly – because we know that heavy weights and delicate glass fronts can pose a particular transportation challenge for high tech. Our logistics teams take the same care when carrying out functional checks, maintenance, spare parts supply and repairs on your refrigeration equipment.

    Our services offer true added value – both for the digital world and for the physical office environment. In addition to carrying out the delivery, installation or even relocation of office and IT equipment, as well as racks, servers and entire data centers, we are there for you beyond providing these services. We not only take care of hardware labeling, device setting and test printing, we also carry out IP programming, repairs and returns, as well as replacement and disposal.

    We offer you a range of high-tech services for digital displays and advertising environments. In addition to the safe transportation and pre-assembly of kiosk systems of all sizes, we specialize in the installation of LED screens and touchscreens at outdoor locations and in retail stores.

    Benefits for your transports in the high-tech sector

    • A modern specialized fleet of box trucks with air-suspended, padded loading compartments, hydraulic lifting platforms and other special equipment enables the careful loading and installation of your sensitive equipment. GPS and alarm systems provide the necessary protection for your goods while on the move.
    • Security systems such as alarm systems, video surveillance and electronic access control protect your goods against theft at our logistics locations and guarantee the highest level of security.
    • Our Europe-wide network of dedicated warehouses and technical centers ensures the best coverage and reliable services in all key markets. As a member of the European high-tech logistics organization TENESO, Rhenus offers seamless networking throughout Europe.
    • We know that you only entrust your valuable high-tech equipment to experts. At our in-house training academy, our employees acquire product-specific expertise in handling your high-tech products.
    • We provide you with a central contact person who keeps track of orders and each individual step in the high-tech transport process, and who you can contact at any time with any questions you may have.
       

    Certified high-tech logistics for your devices

    DIN EN ISO 9001:2015

    Using standardized processes, we offer consistently high quality in our logistics services. Our DIN EN ISO 9001-certified quality management system ensures optimized processes and a high level of customer satisfaction.

    195 KB pdf
    DIN EN ISO 9001:2015

    By applying the DIN EN ISO 14001 standard, we minimize the environmental impact of our activities, integrating sustainable practices into our logistics processes and ensuring a responsible use of resources.

    204 KB pdf
    DIN EN ISO 14001:2015

    Our energy management system in accordance with DIN EN ISO 50001 helps us to optimize the energy use of our fleet and locations in a targeted manner. This not only reduces costs, but also contributes to a more sustainable supply chain.

    2 MB pdf
    DIN EN ISO 50001:2018
    Friendly call center agent who is talking to a customer

    Are you ready to take your high-tech logistics to the next level with customized services?

    Let us design a customized all-in-one solution for your high-tech devices!

    Contact us!

    Value-added services for your high-tech transport

    The image shows the interior of a complex electronic device or machine with its components exposed, including fans, circuit boards, and wiring.

    Return of old equipment

    Whether we supply you with new equipment or your old device has become obsolete, as part of our high-tech transport services, we take care of the professional disposal of your old and test devices in compliance with the EU’s WEEE Recycling and Disposal Directive. You no longer have to deal with tiresome disposal work and trips.

    The image shows a person operating a large office printer or copier machine.

    Customization

    Before your devices go into operation, our high-tech logistics specialists take care of the pre-configuration and configuration of the software. By customizing system settings, interfaces and layouts to the individual requirements of your customers, we make the device ready for immediate use upon delivery. We also offer test runs before or during delivery.

    The image shows a person holding a tablet device displaying a software interface.

    Data erasure

    When machines such as ATMs or medical demo devices reach the end of their lifecycle, we ensure that all personal data is deleted in compliance with GDPR regulations. This relieves you of an important step: taking responsibility for sensitive content and protecting it from unauthorized access.

    The image shows a worker in a high-visibility vest securing large, wrapped pallets inside the trailer of a truck.

    Consolidation

    At our Rhenus locations, our high-tech logistics experts consolidate your shipments exactly according to your wishes so that your goods are delivered quickly and in line with your requirements. We have optimized our processes to reduce your costs and give you maximum flexibility.

    The image shows a close-up of a person holding a high-power charging (HPC) connector at an electric vehicle charging station.

    Product launch

    The expertise Rhenus has in high-tech logistics does not end with the installation and configuration of your devices. Thanks to regular product training, our technicians specialize in explaining and demonstrating the functionality of new or refurbished equipment to end users so they can get started right away.

    The image shows a worker in a blue uniform inspecting or setting up a large office machine, possibly a printer or copier.

    Pre-assembly

    Even before we deliver appliances to the end customer, our high-tech transport professionals take care of the pre-assembly, configuration and testing of technical devices as part of the pre-staging and calibration services Rhenus offers. We prepare everything efficiently to reduce on-site assembly and configuration time.

    The image shows a worker using a power drill to assemble or tighten bolts on a metal structure, likely a piece of equipment.

    Maintenance and repair

    To increase the durability and safety of products such as fitness equipment, we provide maintenance and repair services for sports equipment manufacturers. However, if an incident of damage does occur, we are at your side as a technical service partner, repairing defective fitness equipment in studios, rehabilitation facilities or right in the homes of your customers.

    Frequently asked questions

    High-tech logistics refers to specialized logistics services for high-value and sensitive technical equipment. Our services in the High-tech sector ensure that your products are transported, installed and launched with the utmost care and efficiency. Depending on your requirements, you can benefit from a wide range of services from our portfolio.

    We ensure special protection for your high-quality, sensitive, heavy and large devices with the help of modern equipment at our High-tech locations and vehicles. Our warehouses feature alarm systems, video surveillance and electronic access systems. Our special fleet is equipped with GPS tracking, hydraulic lifting platforms, protective interior panels and special opening doors enable safe and efficient High-tech transport.

    Thanks to our modular services, we can still develop a customized solution for you – even if your industry is not listed. Our high-tech logistics is flexible and customizable, which means that our team of experts is also able to work with you to develop solutions for the special requirements of your products.