Podcast

Podcast Episode 10: 2-person handling – Successful logistics for the last mile

More and more people are not only ordering everyday necessities on the Internet, but also large items such as a washing machine or a new kitchen. Good planning work and reliable delivery processes are essential to ensure that these goods arrive at customers’ homes without being damaged in any way. This represents a huge challenge for logistics specialists like the Rhenus Group because they not only need to consider the access routes, particularly to private households, but also the spatial conditions at the site, combined with what customers actually want.

More and more people are not only ordering everyday necessities on the Internet, but also large items such as a washing machine or a new kitchen. Good planning work and reliable delivery processes are essential to ensure that these goods arrive at customers’ homes without being damaged in any way. This represents a huge challenge for logistics specialists like the Rhenus Group because they not only need to consider the access routes, particularly to private households, but also the spatial conditions at the site, combined with what customers actually want.  

Nils Theisen, the Managing Director of Sales and Market Development at Rhenus High Tech and Rhenus Home Delivery, and Axel Mallon, the International Sales Director at Rhenus Home Delivery, use the latest episode of ‘Logistics People Talk’, the Rhenus Group’s podcast, to talk about the logistical challenges of delivering bulky goods such as washing machines, fitness equipment, medical devices or cash machines to their place of use. They explain how extra services can achieve high levels of customer satisfaction and why smooth logistics operations are particularly important. Listeners can also discover how deliveries to customers can be made even more efficient in future and what the Rhenus Group is doing to make logistics services increasingly eco-friendly.  

Have a listen! 

Please note: This episode is currently only available in German. You can find the podcast with German and English subtitles here.

Podcast
17.08.2022

Podcast Episode 10: 2-person handling

Nils Thiesen and Axel Mallon talk about the challenges of delivering goods to their place of use. Everything focuses on the issue of how delivery processes involving 2-person handling can be made even more efficient and environmentally friendly.