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Rhenus offers you services that go beyond the actual core business. We lead the way when it comes to providing a service portfolio which ranges from packing, repacking and labelling goods to rendering services for final customers and assuming responsibility for individual assembly and repair work. We offer creative ideas in support of your commercial needs to provide service in Europe as well as the global marketplace.
All our value-added services are supported by dedicated training programmes in collaboration with our customers.
We take responsibility for individual assembly and repair work of your products and offer creative ideas in support of your commercial needs. This includes the repair service for faulty electronic devices.
The movement of goods either locally or globally is the dominant feature of the modern business world. The production and delivery of local products demand precise planning, so the relevant means of transport and intermediate storage facilities can be used in the correct way.
Besides same- and next-day delivery, pre-sorted delivery is also one of the services we provide for you.
We perform special tasks, such as the transport of hazardous, temperature-controlled, medical or pharmaceutical goods. Benefit from our precise planning in using the relevant modes of transport and make use of our intermediate storage space.
Carrier management allows for the option of least cost routing and full track & trace.
Upon request, we affix product-specific certificates to the respective products. We also provide archive services for these certificates.
The Rhenus warehouse management systems offers the possibility to keep track of your suppliers’ stocks within the same warehouse infrastructure where your products are stored. During procurement, a transparent transaction indicates the change of ownership, with or without physical movements of the goods.
You can benefit from consolidated logistics costs for you and your suppliers, fast processes and zero transportation costs.
The requirements set by national authorities can be very high and even express shipments may be delayed by minor problems. Professional customs clearance is therefore very important. The Rhenus Group has decades of experience in working as an international services provider. We take care of all the relevant administrative tasks for our worldwide customers – up to and including fiscal representation. As a result, we create clear competitive advantages for your supply chain.
Growing personalisation requirement have led Rhenus to invest in industrial embroidery machinery and software that enables our experienced team to quickly turn around orders within a matter of hours. These can either be one-offs or multiple orders with bespoke features, and offer complete flexibility and a range of options for the most complex or demanding specifications.
From embroidered initials on bath robes to names on school uniforms and sportswear, we have the tooling and expertise to handle these requests to your exact specifications and high standards.
In addition to embroidery, we perform small sewing tasks, e.g. sewing on buttons.
The packaging that is applied during production is often not ideal for sending the goods to the customer. We handle the filling of products from original containers into customer-specific units. The size of the unit can be adapted according to the requirements of the market. Both from large containers into smaller packaging units and from smaller packaging into large units.
In connection with paints in particular, colour mixing according to customer requirements is becoming more and more popular.
That is why one part of this service is the mixing and tinting of paints according to customer specifications and filling into customer packaging.
We provide flocking services for your textiles. On an individual basis, we flock different textiles such as tricots and other materials with the flex printing process. Rhenus guarantees optimal quality for your logo or sponsor imprints according to given guidelines.
Foiling is important to protect products from dirt and smallest dust particles. In the electronics industry, special foils protect sensitive products. We produce and apply saleable packaging individually according to our customers’ wishes.
We deliver and assemble your furniture and provide many additional services such as unpacking, positioning, assembly, receipt and recycling of packaging.
Apart from secure shipping packaging, gift packaging has become indispensable in the logistics industry. The Rhenus Group offers you the opportunity to send your goods gift-wrapped seasonally and all year round. We offer gift-wrapping for individual products as well as for several products to be combined into one gift packaging.
When products are sold in a global marketplace, meeting and complying with the individual country’s specific labelling legislation is required to avoid breaches of any trading regulations. This also applies when products are sold across different e-commerce platforms.
Rhenus has a skilled team proficient in labelling and relabelling of all kind of products, e.g. merchandise or apparel. Whether is it changing swing, security or Kimball tags, or more specific requirements such as repositioning and repricing, we employ accuracy as well as speed and have the experience and knowledge to ensure that the retailer’s requirements are adhered to. We can translate bar code stipulations to reflect the data specifications of the retailer’s customers, e.g. processing items for different shopping platforms, thereby opening up alternative routes to market.
Several Rhenus sites offer warehouse services for bulky and heavy items. These locations are equipped with cranes and heavy load forklifts to handle any kind of oversized or overweight items. If your products do not fit the standard bins or pallet bay spaces, get in touch with one of our warehouse solutions specialists to find for the best solution to suit your needs.
As our customer, you can benefit from more than just our supply chain excellence. With regard to your day-to-day requirements, we offer a complete order-to-cash solution that aims to reduce your administrative burden and related costs. Our portfolio of logistics services is well known throughout the industry and has a proven track record. The quality standards will remain in place but will be extended at the front and back end with additional customer services and financial services.
Safe and protective packaging is important for any business. Rhenus will package the products for you. Whether it is repacking from original cartons into new packaging, co-packing different orders, inserting products and goods or simply packing them in order to secure the products during transport and to protect them: We assemble your products and goods into their final packaging.
We support your manufacturing process by pre-assembling items for the building of sets.
We offer the latest printing processes to suit your requirements. In any industry, it is important to keep stock levels as low as possible. Especially in fast-moving industries like fashion, media or pharmaceuticals, it is essential to be able to react quickly to changes. We print individual company logos on your textiles, insert important papers hot off the press into your parcels or print magazines only when they are needed. We prevent overproduction and save costs.
With many products sourced from overseas vendors, retailers often require assurance that products arriving at their customers’ sites are fit for purpose and fulfil their brand promise.
The Rhenus Group understands the importance of brand integrity and provides quality control and inspection services to ensure that the items meet retailers’ stringent specifications. This procedure includes examining and testing products, either through spot checks or constant monitoring, to highlight any defects and to measure the quality and performance of these vendors.
We take care of the planet by recycling all kinds of materials.
Changes in the buying behaviour of consumers, who often order multiple items and then return those that are not needed, require retailers to have an efficient solution if they want to remain competitive.
Consumers expect returns to be processed as quickly and efficiently as the front-end ordering process and not have to wait days for credits, exchanges or replacements.
The ability to expedite these returns promptly is essential for creating customer loyalty at this stage of the fulfilment process. At Rhenus, we recognise the importance of this, along with the competitive advantage that can be gained through a resilient and consistent process.
We provide global support in the form of effective returns management, which is tailored to your needs. In addition to accepting returns, our experts are happy to organise the collection of the goods and return them to the central warehouse or point of return. The products are assessed regarding damages and possible adjustments can be carried out. Undamaged, unused devices can be repackaged, relabelled and will be quickly placed back on stock in the warehouse, while damaged goods are recycled or disposed of. Rhenus also has trained personnel to control the returns process of contaminated products.
To meet the high-quality requirements of the market, it is necessary to regularly take samples. Especially in the area of hazardous substances and pharmaceuticals, it is important to issue an ongoing statement regarding the quality, texture and composition of the stored products.
For textiles and clothing, we provide ironing and steaming services before dispatch or within the return. For the Rhenus Group, it is just as important to send your fashion products in optimal quality to your customers as it is for you.