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    Shipping agents in action: Clearing ships and cargo efficiently

    As a reliable partner for port agency services in Europe and worldwide, we rely on our global network to make sure your ships are handled smoothly. Our dedicated shipping agents go above and beyond to make your sea voyage a complete success.

    Port agency
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    Why choose Rhenus
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    Take advantage of our port agency services

    Rhenus offers independent and neutral agency services at terminals and ports worldwide. Our shipping agents are available 24/7 to ensure the smooth handling of your ships. Whether bulk cargo, liquid cargo, containers or passengers, we make every port call efficient. From reserving berths to coordinating technicians and specialists, we deliver comprehensive services as your reliable partner. Our port agentssupport captains and crews, handle customs clearance and organize crew changes. With a network of long-standing contacts and new partners, we are always ready to assist.

    Aerial view of a vast, deep blue ocean surface with subtle waves and reflections of sunlight

    The benefits of a port agency

    Our shipping agents offer first-class customer service around the clock so you can concentrate on your core tasks.

    Benefit from smooth processing with the extensive knowledge and long-standing experience of our shipping agents.

    With our experts ensuring professional handling and full compliance with regulations, you save valuable time and effort.

    Why choose Rhenus as your port agency

    • Professional support for ship arrivals and departures
    • Comprehensive knowledge of commodity and supply chains worldwide
    • Strong network and solid contacts with local authorities along with proactive communication
    • Constant flow of information so you are always up to date
    Friendly call center agent who is talking to a customer

    Looking for a dependable port agency that provides full services for incoming and outgoing vessels?

    Our shipping agents are ready to provide expert guidance in a free, no-obligation consultation.

    Frequently asked questions about port agencies

    The services Rhenus provides give you peace of mind. Our shipping agents guarantee first-class customer service and smooth port call handling around the clock. We manage all required documents and formalities, coordinate with port authorities and handle customs and security checks. We also assist with freight handling and deliver comprehensive control and quality assurance functions.

    No matter what type of ship your request involves, whether bulk carrier, tanker, container ship, general cargo freighter, passenger ship, luxury liner, coaster or large bulker, our shipping agents ensure your ships are cleared quickly, safely and effectively.

    Rhenus operates port agencies at its own terminals and across major European ports. Our international network reaches from the North Sea and Baltic coasts through the Mediterranean and extends to North and South America, Asia and Australia.