You can see an antonov at an airport. You can see an antonov at an airport.

Value-Added Services Air Freight

Beyond air freight transport alone, value-added services offer support along the entire supply chain to ensure the successful delivery of your goods from origin to destination.


Support along the Entire Supply Chain

Air freight transport doesn’t start and stop at the airport. At Rhenus Malaysia, our specialists support you along the entire journey. You can choose from a wide variety of additional services, such as handling, documentation, customs clearance, insurance or digital and express services for your cargo. Find out more about our value-added services.

Value-Added Services for Air Freight

Air Freight Handling

With our flexible warehouse solutions, you will benefit from modern and secured indoor and outdoor storage facilities at airport locations worldwide. Our highly qualified staff is capable of handling all types of cargo, and modern equipment ensures the safe handling of your goods. For each size and duration, Rhenus Malaysia offers you storage availabilities for several days directly at your local Rhenus branch close to the airport. Even longer-term storage can be facilitated through our contract logistics specialists.

Rhenus repacks or resizes your individual shipment according to your needs. It is important to understand all handling specifics of every particular cargo type: Specialised approaches are applied to repack your cargo in airworthy packing. Rhenus Malaysia assures the protection of your cargo, and meets defined quality and handling standards. Our specialists are ready to provide quality service for any category of cargo repacking operations.

Rhenus assures that markings indicating the actual vendor of your goods are removed and your delivery documents are attached. We remove labels, unpack and neutralise your whole consignment and repack it before forwarding. Rhenus ensures that the packaging of your cargo as well as the set of documents related to your air freight shipments are in line with your requirements.

Rhenus offers an efficient sorting solution according to your individual requirements. Your air freight is sorted for each particular order in a specific area in our warehouse. Our highly qualified staff in the picking area collects the goods that have been sorted and processes the order. Rhenus Malaysia assures adherence to delivery dates and exact handling of the flow of your cargo.

Rhenus offers you several monitoring options for your air freight shipment to ensure the protection of your cargo. Our special tools provide logistics quality control and give you the opportunity to observe the transportation processes and gain important information about the conditions of your goods during transit, warehousing, material handling and packaging. With special technologies, such as sensor technology provided by well-established cooperating partners, Rhenus Malaysia is able to track your cargo with sensors including GPS position, temperature and light. Moreover, we monitor the acceleration and pressure your cargo is transported with as well as geo-fencing and preserved integrity.

Rhenus applies specific additional labels to the cargo as per your individual requirements. We add production information and attach labels in a fast and uncomplicated manner to avoid delays and ensure transparency, process control and efficiency along your supply chain.

No matter how you transport your products, you need to be absolutely sure that they arrive in the intended condition and meet all relevant requirements. Rhenus Malaysia conducts an additional shipment inspection to offer you a professional review of the quality, quantity, labelling, packaging and loading of your air freight and help you to meet quality standards, technical specifications and contractual requirements.

Rhenus Malaysia ensures the efficiency, functionality and stability of your cargo by placing loose cargo boxes (including shrink-wrapping) on a pallet according to common air freight transportation standards. Smooth stacking and unstacking of your cargo has a special importance in terms of quicker handling and less damage to move your air freight more efficiently.

E-Solutions for Your Air Freight

We connect your IT systems to our own to easily exchange data like shipment orders or status codes for automatising business processes. The transfer of structured data from one computer to another using accepted message standards helps you to receive data immediately without any human intervention. Rhenus Malaysia ensures better data quality, fewer sources of error and the acceleration of the entire transaction process.

Rhenus provides access to a customised dashboard dedicated to your shipments. This dashboard enables you to easily monitor and report your main logistics KPIs. Whether you need to analyse reports about a certain air freight shipment status, transit times or the shipping of your goods, Rhenus Malaysia provides you with dedicated KPIs, graphics, world maps and much more. Analyse both your shipments and shipment flow and have everything under control.

Document Solutions for Air Freight Shipments

Rhenus prints a proof of delivery (POD) for your air freight shipment and forwards it to you by postal service instead of providing it electronically. It is one of the most important documents in your transport process and confirms that your shipment has been delivered properly.

You are not yet ready to switch to e-invoicing and want to receive your invoices as printouts? To ensure we are complying with your individual requirements, Rhenus Malaysia offers to print your invoices and send them to you by postal service.

Rhenus offers fast and reliable deliveries of your confidential documents across various countries via courier service. This extra service provides you with the possibility to track your mail and guarantee proof of delivery.

Rhenus offers customised reports based on KPIs for a defined period and as per your individual request. Your business relies on data to make decisions and run as efficiently as possible. Thus, we strive to provide you with every bit of information on your shipment in individualised reports to help you manage your data. Whether you need the data filled in your Excel reports or in your personal portal, Rhenus Malaysia provides you with flexible services according to your requirements.

Express Solutions for Air Freight

Rhenus Malaysia offers you a wide range of express pickup and delivery services for all urgent air freight shipments that need to be on a certain flight or need to reach your consignee faster. No matter whether it’s an individual deadline which must be met or certain transit times which do not suit you, Rhenus ensures faster pickups and deliveries than the guaranteed standard. Rhenus X-Press pickup and delivery is more than just a regular service. It’s fast, convenient and reliable.

By choosing Rhenus Speed+ you receive the most reliable service for booking faster transit times on the flight. With several years of experience and cooperation with the most reputable carriers in the industry, we ensure that your requirements are met at a global level in terms of a faster, better and leaner delivery. If you need direct flights for your airfreight, Rhenus Malaysia is the best solution when time is of the essence.

Rhenus Malaysia offers you immediate assistance for urgent and important cargo that needs to be available at a specific event or time. With delivery outside standard working hours such as at the weekend or on national holidays, Rhenus ensures you a 24/7 service worldwide. Choose Rhenus 24/7 Deliveries when time is crucial.

Air Freight Clearance

Rhenus Malaysia ensures proper customs clearance in compliance with current air freight customs regulations based on your individual requirements. Either with each Rhenus office on its own or via a subcontracted third party, we help you import and export your goods.

Rhenus Malaysia assists with any kind of preparation of your documents needed specifically for air freight import customs clearance at the destination.

Air Freight Insurance

Rhenus Malaysia offers tailor-made transport insurance solutions that protect the monetary value of your cargo against all risks of physical loss or damage from any external cause during shipping, whether by land, sea or air. Manage the financial impact of loss or damage efficiently. Not every transportation route offers the same level of security; not every item in transit is equally sensitive to damage. Be on the safe side with the insurance services of Rhenus.

Rhenus Malaysia assists with any kind of preparation of your documents needed specifically for air freight import customs clearance at the destination.