White Glove Delivery

Our premium service that provides an unparalleled level of care and attention to detail for high-value or fragile items. It is an ideal solution for businesses that require the highest level of service and peace of mind when it comes to their valuable goods.

White glove means extra care

Our White glove delivery is a specialized freight forwarding service that involves the delivery of high-value or fragile items, such as fine art, electronics, and furniture, with a high degree of care and attention. In a white glove delivery service, the delivery team takes care of every aspect of the delivery process, from pickup to final placement of the items.

Our service will include:

Pre-delivery preparation

We will carefully package and protect the items for transport, using specialized materials such as bubble wrap, blankets, and other protective materials.

DEDICATED CUSTOMER SERVICE

For these particular overseas projects, Rhenus Air & Ocean Italy provides a dedicated customer service to monitor every step from pick-up to transportation and delivery.

Time-specific delivery

We schedule deliveries by appointment, out of hours and overnight to every destination, both in central urban areas and in shopping centres or outlets, aligning with the specialized personnel on-site for secured unloading.

Assembly & installation

For items such as furniture or appliances, our delivery team may also offer assembly and installation services to ensure that the items are set up and ready to use.

a male loader, after delivering furniture, takes out a cardboard

Debris removal

We can also offer the removal of any packaging materials or other debris generated during the delivery process.

Why Rhenus?

Here are some key benefits that we offer to our valued customers:

Professional handling: Our white glove delivery service ensures that your items are handled by highly trained professionals who specialize in transporting delicate or high-value goods. This reduces the risk of damage during transit and ensures that your items are treated with the utmost care and attention.
Reduced risk of damage: We use specialized packing materials and transportation methods to minimize the risk of damage during transit. This is especially important for fragile or high-value items that require extra care.
Convenience: Our white glove delivery service offers a convenient way for you to transport your items without having to worry about packing, pickup, or delivery. Our delivery team will take care of everything, allowing you to focus on other tasks.
Customization: Our white glove delivery service can be customized to meet your specific needs. For example, if you need a specific delivery window or require assembly or installation services, our delivery team can work with you to accommodate these requests.
Time savings: Our white glove delivery service can save you a lot of time, especially if you have multiple items that need to be transported. Our delivery team will handle everything from start to finish, allowing you to focus on other tasks.
Peace of mind: By using our white glove delivery service, you can have peace of mind knowing that your items are in good hands and that they will be delivered safely and on time. This is especially important for high-value items that cannot be easily replaced.

Any questions?

Our experts are always there for you. If you wish, we will also call you back - convenient and straightforward.

Specialised Transport Solutions

Dedicated to handing complex global projects, we utilise our network offices and agents to offer the most efficient and economical solutions. We provide end-to-end supply chain management for specialised transports in adherence to budgets and deadlines while foreseeing and mitigating risks.

Specialised Transport Solutions

FCL Solutions

FCL stands for full-container load and describes the transport of a container from the point of loading to the point of unloading. Depending on the volume, FCL can be the most cost-efficient transport mode for your business.

FCL Solutions