Reliable transport logistics between the EU and Switzerland

Do you want to sell products in Switzerland or export them from Switzerland to the EU? With Rhenus at your side, you benefit from logistics expertise, transport services and comprehensive customs clearance logistics for smooth imports and exports. We support your e-commerce with compliant, reliable and customer-oriented on both sides of the border.

Rhenus Truck

Your e-commerce business in Switzerland

Reduce costs and delays at customs. As a logistics service provider with fiscal representation for Switzerland, we provide legal certainty for your imports and exports, offer automated customs clearance and minimize administrative work. Our customs clearance logistics solutions simplify every import to Switzerland and make your e-commerce store more appealing to customers.

Our services for your e-commerce company

Warehouse

Modern fulfillment process

Save the costs of running your own warehouse in Switzerland and accelerate your e-commerce logistics processes. We collect goods from the European warehouse, transport them in consolidated shipments to Switzerland, handle customs formalities and hand over individual orders to parcel service providers.

Truck on the road and mountains

Transportation and transit procedures

We accompany your shipments with all necessary transit procedures. Take advantage of our European network and choose groupage, LTL or FTL transport for part and full loads. We also offer combined transport and storage solutions.

Rhenus worker

Customs services and fiscal representation

We handle all customs formalities for the cross-border movement of goods for both your imports and exports, including special cases such as vehicles. As a fiscal representative, we provide legal certainty, simplified customs clearance, the preparation of quarterly statements and reduced administrative work.

Worker carring a package

Returns handling and reimport

Benefit from smooth reimport customs clearance for returned products sent back to the EU. As your logistics service provider, we ensure that no import sales tax or additional customs duties are incurred on returns.

Customs clearance: reliable, competent and fair in price.

You can rely on our decades of experience: Rhenus advises you on everything from customs clearance to the digitalization of your logistics processes. We support you with the changeover to Passar and guide you through the DaziT transformation program of the Federal Office for Customs and Border Security in Switzerland.

Customs services for exports to Switzerland

Export your goods VAT-free without EU VAT. Rhenus takes care of registering your shipments properly in the EU country of export, so your goods can be shipped tax-free. On request, we can automate your export processes without the need for your own software or extra effort.

The import customs clearance of your goods in Switzerland is performed either as collective or individual customs clearance, depending on what suits your business best. This allows you to benefit from fast processes and predictable costs.

Customs services for exports to the EU

Rhenus takes care of your daily export customs clearance from Switzerland to the EU. Automated, consolidated and without the need to invest in your own customs software, this reduces effort and costs while ensuring accurate and fast customs clearance.

Do you want to deliver several shipments per day to different recipients in Europe? Rhenus offers import solutions with various levels of automation to ensure that your goods enter the European domestic market efficiently.

EU re-import customs clearance of returns (no import VAT and duty-free): At regular intervals, pallets with returns are sent back to your warehouse as duty-free and EUST-exempt re-imports.

Land roads crossing

Why choose Rhenus for your Swiss logistics

Benefit from smooth processes backed by decades of experience in customs and shipping logistics between the EU and Switzerland. We know the legal framework and customs systems on each side of the border.

Thanks to advanced IT and automated customs systems such as Passar, we reduce your administrative workload and accelerate the entire shipping process from order to delivery.

Whether it is transportation, customs, fiscal representation or returns management, you receive comprehensive services with us. This saves you time, prevents interface issues and creates transparency in your processes.

Your customers receive orders quickly, in a tax-compliant way and without unexpected extra costs. This builds trust, reduces returns and makes your online store more attractive to Swiss shoppers.

Contact us

Please select the reason for your inquiry and fill out our contact form so that we can provide you with targeted support.

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Information on the handling of your personal data can be found in our Privacy Policy.

We do not transport private goods or carry out removals. We do not transport parcels, but only regular shipments of goods from companies.

If you are interested in working for Rhenus, please visit our career page.

Frequently asked questions

Yes. With our automated solution, Rhenus streamlines the border crossing of your shipments so you can operate like a Swiss mail-order company.

If you regularly sell to Switzerland and generate taxable turnover, registration is required. As a fiscal representative, Rhenus handles all formalities and ensures accurate VAT declarations.

Our cross-border solution helps online stores in the EU reach new markets with customs borders. To successfully serve these markets, we recommend a minimum of 5,000 orders per year.

Typically, delivery takes place within two to three business days after dispatch. Thanks to our automated customs processes and collective customs clearance, we shorten clearance times and provide a predictable transit time.

The costs depend on factors such as shipment volume, number of customs tariff codes and the type of customs clearance (collective or individual customs clearance). On request, we will provide you with a transparent quote including all fees for customs, transportation and fiscal representation.

For correct customs clearance, we require invoice information, delivery and packing data as well as customs tariff codes and the country of origin in digital form. Our specialist staff check all details in advance to ensure smooth import or export.

Your customers can simply send returns to a logistics warehouse in Switzerland. We take care of the rest and make sure you do not incur any double customs duties or taxes for the reimport.