With the following information, we would like to give you an overview of the processing of your personal data by Rhenus Warehousing Solutions SE & Co. KG and the rights to which you are entitled under data protection law. In order to fulfil our information obligations according to Art. 13 GDPR, we are pleased to present our data protection information below:

The controller for the processing of personal data is

Rhenus Warehousing Solutions SE & Co. KG

Rhenus-Platz 1
159439 Holzwickede

Contact Data Protection Officer:

If you have any questions regarding data protection or the processing of your personal data by us, please contact:

[email protected]


Purpose of Processing and Legal Basis

If you contact us by e-mail, we process your personal data to the extent that you provide it to us in the content of your e-mail. In addition to the aforementioned data, this also includes the subject matter of your enquiry.

In addition, we always process your e-mail address, as well as your name, company and telephone number, if applicable.

The data is used exclusively for the processing of communication in accordance with your enquiry and/or the implementation or initiation of a contractual relationship.

Due to the explicit request via e-mail, the legal basis for the processing of the data is Art. 6 para. 1 lit. f) GDPR. If the contact via e-mail is also aimed at the conclusion and/or implementation of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. Furthermore, the legal basis is Art. 6 para. 1 lit. c) GDPR, insofar as processing and archiving takes place pursuant to legal requirements.

The processing of personal data via your e-mail enquiry serves the purpose of establishing contact and enabling an informative approach to your initiative.

Depending on the intention and content of your request, the purpose may also be the initiation and/or implementation of a contractual relationship.

Our legitimate interest in data processing lies in the need to process your enquiry and to be able to respond to you in accordance with your enquiry or to conduct communication.


Recipients of Personal Data

IT Administration: Rhenus Assets & Services GmbH

Subsidiaries of Rhenus Warehousing Solutions SE & Co. KG or Rhenus SE & Co. KG, insofar as disclosure is necessary to answer or process your specific enquiry.


Duration of Storage

The data is deleted within 6 months after it is no longer required to achieve the purpose for which it was collected or is not subject to any further legal retention obligations (e.g. 10 years according to AO, 6 years according to HGB). For your email, this is the case when the respective conversations with the user have ended.
A conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.


Transfer of Personal Data to a Third Country

Depending on the content of your request, forwarding to a responsible Rhenus company in a third country is possible.


Your Rights as a Data Subject

Right to Information
On request, we will provide you with information in writing or electronically as to whether and what personal data we have stored about you (Art. 15 GDPR).

Right to Rectification
You have the right to rectification (Art. 16 GDPR) and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete.

Right to Deletion
You may request the controller to delete your personal without delay (Art. 17 GDPR).

Right of Objection
The data subject shall have the right to object at any time with future effect to the processing of personal data concerning him or her on grounds relating to his or her particular situation.This shall not affect previous processing operations. The controller shall no longer process the personal data in the event of the objection, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or defending legal claims (Article 21 GDPR).

Right to Restriction of Processing
You have the right to request the restriction of processing (Art. 18 GDPR).

Right to Data Portability
You have the right to data portability (Art. 20 GDPR).

Right of Appeal to a Supervisory Authority
Anyone affected has the right to lodge a complaint with a supervisory authority,
without prejudice to any other administrative or judicial remedy, Article 77 GDPR. The data subject may exercise this right before a supervisory authority in the member state of his or her residence, place of work or the place of the alleged infringement.

Revocation of Consent
if you have given consent for the collection or use of personal data and wish to revoke this, you can do so at any time by e-mail or letter with future effect.

Provision of Personal Data
You are under no legal or fundamental contractual obligation to provide Rhenus Warehousing Solutions SE & Co. KG with your data for the above-mentioned purpose. However, if you refuse to make your data available, Rhenus Warehousing Solutions SE & Co. KG cannot grant you access to its buildings and premises for reasons of information security.

Automated Decision-making/Profiling
Automated decision making (including profiling) does not occur with your data.