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Logistics and customs services– Seamless trading across borders

As a global leader in logistics and customs services and solutions, we handle all your customs requirements, ensuring the growth of your business and enhancing your international trade compliance. Our team of customs brokers delivers top-tier service, consistently striving to optimize your customs processes.

Experienced customs broker for holistic service

We support your international trade strategy and ensure compliance with both national and international regulations. Rhenus offers a wide range of services, including export and import procedures, transit and bonded warehousing, customs consulting and automated software solutions, as well as tax consulting and fiscal representation. Since global transport chains often extend beyond customs territories, our expertise in customs clearance services and deep understanding of national and international trade regulations are essential for the smooth and fast shipment of your goods.

Our services

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Export

With our custom clearance services, we submit the necessary customs export declarations and supporting documents to relevant government authorities (such as customs and tax agencies) on your behalf when exporting your goods.

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Import

When importing, we submit the mandatory import declaration and supporting documents to the customs authorities on your behalf. Additionally, to streamline your border crossing, we can assist with paying required duties, excises and taxes.

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Transit

Transit is a customs procedure to allow uncleared goods to be moved under customs control across borders and countries. As an authorized operator, we can fulfill the required transit declarations and offer financial services to cover the required guarantee to secure all potential customs debts.

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Special customs services

Special customs services enable the temporary use, processing or repair of goods with partial or full duty relief, or duty suspension. Our brokers handle the necessary customs declarations for inward/outward processing, warehousing and temporary admission.

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Storage and customs warehousing and logistics

Customs warehousing and logistics allows uncleared goods to be stored in a designated location within the customs territory without being subject to import duties or other charges related to imports or commercial policy measures.

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Related services, consulting and digital solutions

When trading internationally, you might also need to fulfill certain tax requirements. Thanks to our tax experts, we can provide fiscal representation in multiple countries to support a smooth border-crossing experience. Our offer also includes various tax consulting services, such as tax registration, tax declarations, Intrastat and sales listings regarding tax drawbacks.

Digital processing and comprehensive advice

With our specialists, we can offer excellent support, from implementing the required customs procedures to determining preferential origin and applying for customs authorizations. Our customs broker will guide you through any trade-related challenges, such as customs valuation, rules of origin and classification, free trade agreements or IOSS (import one-stop shop). To facilitate your international trade, our customs broker will guide you successfully through the correct customs application process, including, for instance, binding tariff information, binding origin information or customs authorization. We support you with your trade due diligence, governmental screening, authorization landscape and more to ensure compliance within the scope of international trade.

Our software solutions offer seamless connectivity, ensuring high compliance and transparency. The all-in-one customs management system automates customs and risk management processes. Using your documents and data, we handle customs clearance at the place of origin and destination.

Based on your ERP system and workflow, we provide various integration options and reporting tools. For international trading, it’s essential to screen all parties against relevant sanction lists. Our customs engineers can integrate our denied party screening tool with your ERP system to ensure full compliance.

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Benefits

With comprehensive customs services, you benefit from secure processing of your customs formalities in accordance with current legislation.

Get your customs services processed quickly and efficiently with the help of our experts.

Thanks to regular training, our experts are always up to date. This ensures that your customs solutions are always in accordance with the law.

Why choose Rhenus

  • Holistic customs service: The customs experts at Rhenus will support you in all matters of compliance. For instance, we make sure that all anti-terrorism regulations and trade restrictions are observed.
  • Storage in our bonded warehouses: Based on your specific needs, your goods will be stored in our bonded warehouses duty unpaid, as well as secure, theft-proof and weather-protected until they continue their transport route to their final destination. In our capacity as an authorized consignor, we can clear goods at authorized locations without being on-site ourselves and involve third parties within the scope of this authorization.
  • Worldwide network: With our certified customs operations and procedures, quick and compliant solutions are easily implemented.
  • Innovation and digitalization: We ensure a fast and transparent flow of goods with our digital solutions.
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Do you need support with your customs challenges?

Whether you are looking to enter new markets or optimize existing processes, our experts are there for you.

Frequently asked questions

The duration of the clearance process varies based on the destination country, the nature of the goods being exported and other influencing factors. However, you can expedite the process by ensuring comprehensive and accurate documentation of your shipment. Our customs experts are available to provide a detailed assessment tailored to your specific requirements.

We provide comprehensive support for all essential import, export and logistic processes. Additionally, we specialize in handling complex customs procedures, including inward/outward processing relief, the simplified customs declaration procedure (formerly CFSP) and entry into other specialized regimes.

Our end-to-end customs clearance services span multiple countries. Leveraging our proprietary software, we seamlessly use the same data for export and transit to facilitate import clearance at the destination, ensuring efficiency and consistency throughout the process.

Yes, we can assist with customs warehousing and interim storage needs. We offer options for short-term storage as well as longer-term solutions involving customs-controlled facilities.