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    Port agents in action: clearing ships and cargo efficiently

    As your trusted partner for shipping and port agency services across Europe and around the world, we leverage our global network to ensure seamless vessel operations. Our dedicated shipping agents always go the extra mile to make your sea voyage a success.

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    Why choose Rhenus
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    Take advantage of our port agency services

    Rhenus offers independent and neutral agency services at terminals and ports worldwide. Our shipping agents are available 24/7 to ensure the efficient handling of your vessels. Whether it involves bulk cargo, liquid cargo, containers or passengers, we ensure a smooth port call. From reserving berths to coordinating technicians and specialists, we are your reliable partner. Our port agents support the captain and crew, handle customs clearance and organize crew changes. Our established network of trusted contacts and new partners is always available to assist you.

    Aerial view of a vast, deep blue ocean surface with subtle waves and reflections of sunlight

    The benefits of a port agency

    Our shipping agents deliver first-class customer service 24/7 so you can focus on your core tasks.

    Benefit from our smooth processing supported by the extensive knowledge and many years of experience of our shipping agents.

    With professional handling from our shipping experts and full compliance with legal regulations, you save both time and effort.

    Why choose Rhenus as your port agency

    • Professional support for ship arrivals and departures
    • Comprehensive knowledge of global commodities and supply chains
    • A strong network and reliable contacts with local authorities combined with proactive communication
    • Constant flow of information to ensure you are always up to date
    Friendly call center agent who is talking to a customer

    Looking for a reliable port agency offering complete services for incoming and outgoing ships?

    Our shipping agents are happy to assist you with a nonbinding consultation!

    Frequently asked questions about port agencies

    Rhenus services give you complete peace of mind. Our shipping agents provide first-class customer service and ensure smooth handling of your port call 24/7. We handle all necessary documents and formalities, communicate with port authorities and coordinate customs and security checks. We also support freight handling and provide comprehensive control and quality assurance functions.

    No matter what type of ship your request involves, whether bulk carrier, tanker, container ship, general cargo freighter, passenger ship, luxury liner, coaster or large bulker, our shipping agents ensure your vessels are cleared quickly, safely and effectively.

    Rhenus operates port agencies at its own terminal locations and in other European ports. The international network stretches from the North Sea and Baltic coasts to the Mediterranean, North and South America, the Far East and Australia.

    We have dedicated in-house specialists ready to assist you with expert knowledge.