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4PL service: connected supply chain by Rhenus

Discover the Rhenus 4PL solution: Our Control Tower empowers you to effortlessly monitor every part of your supply chain. From tender management to freight audits, we strengthen your visibility across the supply chain and help you stay ahead of the competition.

Do you encounter these challenges when shipping your goods?

  • Managing several freight forwarders without enough staff to handle them
  • Using different systems for track & trace, transport documents, KPIs and status updates
  • Lacking full supply chain visibility and insights into sub suppliers
  • Handling effort for documents manually
  • Spending time searching for purchase and shipping orders across multiple shipments
  • Facing frequent rescheduling and increased inventories
  • Experiencing lost sales or penalties from delayed deliveries

Experience how our neutral 4PL Control Tower service brings a new level of clarity to your supply chain. As an independent partner supported by our own software solution, we give you full visibility of every delivery, shipment and purchase order, whether by air, sea or road. Our KPI dashboards keep you updated with real-time data. Depending on your exact requirements, we can customize your personal dashboard to match your specific needs.

Unlike conventional logistics models, 4PL solutions take a holistic approach to supply chain management. We combine complete oversight and seamless integration with our transformative capabilities, making the Rhenus Control Tower the ideal choice for businesses seeking true end-to-end optimization and innovation.

What do we offer?

As supply chain management software, the Online Supply Chain Accelerator (OSCA) is the digital core and integration gateway for organizing all partners and services. It is a centralized 4PL tool that enables end-to-end visibility, data centralization and improved coordination across suppliers and logistics activities throughout the supply chain. OSCA supports cross-functional collaboration that brings all stakeholders together while maintaining digital independence. The software can be easily connected to all common systems in your IT landscape through interfaces, either manually or via existing APIs.

Behind all 4PL and OSCA-related activities is the Rhenus control tower. Using a central dashboard and extensive logistics expertise, our control tower teams monitor every shipment movement.

From our sites in Bangkok and Hilden, our 4PL service logistics experts manage the coordinated and integrated control of all logistics activities spanning different companies, modes of transport, national borders and time zones.

Based on the central platform, the Rhenus experts in the control tower ensure effective organization and standardized information transfer to all parties involved to provide maximum transparency between trading partners and better responsiveness to a wide range of developments.

No two supply chains are alike. You need solutions that match your specific requirements. That is why we offer strategic and operational counseling across key areas to deliver a tailor-made 4PL service that optimizes your supply chain exactly the way you need it.

Our 4PL control tower solutions provide continuous monitoring and tracking of all logistics and supply operations, ensuring transparency and early detection of issues which supports prompt corrective action to maintain the efficiency and integrity of your supply chain.

We offer integrated logistics optimization services, multi-supplier coordination and strategy development aimed at cost reduction and process efficiency.

Control tower at an airport with a grey sky

Your Benefits

Get rid of high process costs and time-consuming  planning and control activities by outsourcing them to a 4PL logistics provider. By improved planning and control you will eventually be able to avoid expensive ad-hoc freight rates.

Gain end-to-end transparency for your entire supply chain. Access all relevant information via web, subscribe to important shipments and be alerted to critical events.

A neutral platform for all supply chain partners, minimizing your administrative effort by having everything in one place, including a customized KPI dashboard.

With personalized dashboards always displaying the most relevant tasks, critical, cost-intensive issues are constantly in focus. This enables action-driven, process-oriented management for full transparency and targeted process management.

Benefit from centralized management of all documents with the Rhenus 4PL service and get rid of excel lists, media disruptions and incorrect entries.

Our holistic 4PL service

Commercial customer relationship management and monitoring of the account development including QBRs and central rate management

Consolidation of master data such as shipper, consignee, material, stackability, routes, carriers, rates, transit times and configuration in the system

Assistance in structuring the RFQ based on customer’s requirements to achieve a comparable rate structure

Implementation Management and Training of 3rd party providers including performance review meetings

Central booking management, transport order validation, handling of ad-hoc requests and management by exceptions to ensure pro-active management of deviations as well as central document management and auditing of freight invoices.

Coordination of purchase orders readiness with your suppliers and supplier performance reviews

Provide real-time visibility on SKU level and / or sustainability reports to measure your CO2 footprint

Why choose Rhenus?

  • Control tower as a neutral entity
  • In-depth logistics know-how with many years of experience
  • In-house software development that is continuously improving
  • Global network with experts ready to help you worldwide
Friendly call center agent who is talking to a customer

Are you looking for an experienced and reliable partner for your 4PL solution?

Contact our experts to schedule a demo or learn more about our service packages for greater supply chain visibility.

Frequently asked questions

A provider of fourth-party logistics (4PL) acts as the “extended arm of the customer” and represents a higher level of supply chain management compared to the 3PL model. The model involves implementing a “control tower” which gives customers a comprehensive oversight of their supply chains. This oversight extends to various entities, including warehouses, shipping companies, freight forwarders and agents.

A 4PL service provider functions as a logistics partner entrusted with managing and enhancing a company’s supply chain. They offer tailored solutions to address the company’s unique requirements. Furthermore, 4PL service providers efficiently manage supply chain operations.

The 4PL service provider establishes connections between intermediaries within the supply chain. It serves as a single point of contact and a central coordination hub for all logistical activities without directly involving assets. Logistics processes are streamlined through data integration and monitoring by the Rhenus control tower. By overlaying its IT infrastructure and systems onto the customer’s network of suppliers, warehouses, production facilities and sales offices, the 4PL service provider continually strives to enhance processes, promoting efficiency and sustainability.

The goal of 4PL solutions is to integrate and further develop cross-company supply chains by leveraging OSCA.

The main difference between 3PL and 4PL lies in the scope of services and the responsibility of the service provider. A 3PL service provider takes on specific logistics tasks such as storage and transportation. The client retains control of the supply chain and is responsible for coordination.

A 4PL service provider, on the other hand, takes care of all activities by coordinating several 3PL service providers as a central point of contact. Rhenus optimizes the entire process with our advanced 4PL solutions.

The Rhenus 4PL service has the potential to add value to various industry-specific approaches in sectors such as chemicals, automotive, fast-moving consumer goods (FMCGs), Life sciences & healthcare and manufacturing. 

Contact us and find the right service to fulfill your logistics needs with our tailor-made 4PL solutions.