Rhenus Australia ensures no delays in deliveries and unforeseen expenses. Our experienced specialists are always keeping up to date with the latest changes in customs legislation, allowing them to accelerate the process of customs clearance for a smooth, fast and reliable customs process.


RHENUS Australia Customs Brokerage

Our customs brokerage within Rhenus Australia is one of the essential steps in the framework of international transactions with goods. A necessary degree of attention and responsibility is needed to ensure that there will be no delays and unforeseen expenses in deliveries.

Customs Brokerage and Clearance customized and integrated solutions:

We assist in the preparation of all import permits. Our customs brokers are knowledgeable in handling simple AQIS (DAFF) entries to complex customs permits such as clearance of prohibited items.

We accurately and efficiently prepare and electronically lodge multiple types of customs entries.

We provide services on your interstate imports. We can service shipments arriving in any Australian state.

We can provide quick release of aircraft spares so you won’t incur higher costs and delays in shipment.

We help reduce your duty payment with the preparation of tariff concession orders and help you save cost.

We provide accurate valuation advice to ensure you pay correct duty and GST (goods and services tax) on your goods. We assess the following items to see how it will affect what you will pay in taxes.

  • Foreign inland freight
  • Freight
  • Licence fees
  • Insurance
  • Production assists
  • Royalties

We correctly classify your goods in compliance to Customs (ACBP) legislation requirements.

We make it simple and check if your goods are eligible for duty draw back on re-exported goods.

We assist in the lodgement of duty refund of goods that are damaged, pillaged, lost in transit and not to specification.

With more than a dozen countries in Free Trade Agreements with Australia, we help qualify your goods to either reduced duty or duty free through the developing countries and Forum Islands Agreements.

We assist in the preparation of goods that are imported into Australia on a temporary basis through ATA carnet and temporary import under security.

We guide in classifying if your goods are prohibited and help in the process of applying for prohibited import permits.

We assist in goods that require strict labeling and trade descriptions.

Customs Brokerage and Clearance advantages:

Personal Customer Support

We deliver end-to-end logistics services that tailor-fit your specific requirements with superior customs clearance services. We pride ourselves in effectively providing our clients with reliable customs clearance services. With our single point of contact, we are able to resolve any issues with minimal inconvenience.


Optimal Efficiency

We provide customs clearance solutions for your specific requirements and allow you to focus on your core business processes and we do the rest. We can get most shipments cleared quickly and efficiently to save you time, effort and money. We ensure accurate lodgement of entries and our customs clearance team understands the heavy penalties you may face for inaccurate or false declarations. We give full attention to detail to ensure correct procedures are implemented.


Prompt and reliable customs clearance services

Rhenus Australia ensure all import and export cargo are cleared quickly and efficiently. We avoid unnecessary delays and ensure your goods will arrive at its destination in a timely manner.