keyboard_arrow_up

Mitarbeiter (w/m/d) Customer Service

location_cityHigh Tech
location_on
MTS Medizinischer Transport-Service GmbH
Europark Fichtenhain B15, Krefeld
access_timeImmediately
timelapse
Fulltime
personRolf Lehnen

Du wirst Teil unseres Teams in der Kundenbetreuung an unserem Standort in Krefeld und unterstützt mit Deinem kaufmännischen Support unsere täglichen Logistikdienstleistungen. Dabei bist Du erster Ansprechpartner für unserer Kunden und übernimmst verantwortungsvolle Aufgaben. Mit Deinem wertvollen Beitrag und Deinem Know-How hilfst Du uns weiterhin erfolgreich zu bleiben.

Das erwartet Dich bei uns

  • In Deiner Rolle bist Du zuständig für die Entgegennahme von Aufträgen und Anfragen unserer Auftraggeber per Telefon oder Email.
  • Du prüfst die Verfügbarkeit der Geräte und erfasst die Aufträge im Transport Management System.
  • Hierzu gehören die Abstimmung mit Vertriebsmitarbeitern sowie die Klärung von Kundenreklamationen.
  • Dabei übernimmst Du die Auftragsnachverfolgung und kommunizierst Störungen (Fehlteile, Verspätungen etc.) an den Auftraggeber.
  • Schlussendlich bist Du das Bindeglied zwischen dem Kunden und den anderen Abteilungen.


                                                              

Das bringst Du mit

  • Du verfügst idealerweise über eine kaufmännische Ausbildung oder bringst vergleichbare Erfahrung aus der Berufspraxis mit.
  • Darüber hinaus besitzt Du gute Kenntnisse in Office 365, insbesondere sicheren Umgang mit Word und Excel.
  • Zusätzlich besitzt Du eine IT-Affinität und kennst Dich mit unterschiedlichen Plattformen aus.
  • Darüber hinaus sprichst Du fließend Deutsch und bringst Grundkenntnisse der englischen Sprache mit.
  • Last but not least bist Du kommunikativ, sowohl im Umgang mit den eigenen Teammitgliedern als auch mit dem Kunden.


                                                                  

Darauf kannst Du Dich freuen

  • Ergonomische Arbeitsplätze
  • Familiärer Zusammenhalt
  • Firmenfahrrad
  • Obstkorb
  • Onboarding
  • Weiterbildung

Ergonomic workplaces
Family cohesion
Company bike
Fruit basket
Onboarding
Trainings

Unabhängig von den Texten und Bildern auf dieser Webseite betonen wir, dass bei der Rhenus Gruppe alle Menschen gleichermaßen willkommen sind.

Business Unit

High Tech

As a pioneer, Rhenus High Tech has been developing and implementing technical logistics solutions in the highly specialized high-tech logistics market for over 50 years. In close cooperation with our customers, who are among the leading companies in the market, our team of specialists designs logistics and transport solutions for both the high-tech sector and the health care sector. We offer our employees a future-oriented workplace and the opportunity to grow together with us in a dynamic market.

Read More

Rhenus Logistics

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 39,000 employees in over 60 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them. 

Read More

chevron_left
chevron_right
1
10

A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.