“Because we work together as a team and move more together. ”

location_cityWarehousing Solutions
location_onMeerane
Dennheritzer Strasse 5
access_timefrom now on
personCynthia Bartsch
timelapse Fulltime
phone+4937647951419

Mitarbeiter (w/m/d) Customer Service

Unsere Spedition in Meerane bietet für namenhafte Großkunden aus dem Handel europaweit besondere Servicedienstleistungen an. Als Verstärkung unseres Teams im Customer Service bilden Sie eine wichtige Schnittstelle zwischen unseren Kunden, externen Partnern und der Rhenus. Dabei setzen wir auf Ihr Kommunikationstalent und Ihre Freude am direkten Kundenkontakt per Telefon und E-Mail. 

Das erwartet Sie bei uns

  • Als direkter Ansprechpartner stehen Sie in enger und vertrauensvoller Kommunikation mit unseren nationalen sowie internationalen Kunden und Fahrern.
  • Unter anderem erfassen Sie die Transportaufträge unserer Kunden und kümmern sich um die Nachverfolgung der Sendungen.
  • Dabei haben Sie stets ein Auge auf die Einhaltung der vereinbarten Qualitäts- und Servicestandards und sorgen bei Unstimmigkeiten dafür, dass alles wieder in geregelten Bahnen verläuft.
  • Darüber hinaus arbeiten Sie aktiv an der Weiterentwicklung unserer Geschäftsprozesse mit. 

Das bringen Sie mit

  • Ihre Basis ist eine abgeschlossene kaufmännische Ausbildung, idealerweise zum Kaufmann für Spedition und Logistikdienstleistung.
  • Erfahrungen in der Kundenbetreuung sowie sichere Deutsch- und Englischkenntnisse sind dabei ein klares Plus.
  • Im Umgang mit dem PC sind Sie geübt und können die Anwendungen von Microsoft Office sicher anwenden.
  • Abschließend punkten Sie als Teamplayer mit Ihrem dienstleistungsorientierten Auftreten sowie Kommunikationsgeschick und behalten auch in stressigen Situationen einen kühlen Kopf. 

Darauf können Sie sich freuen

  • Berufsbekleidung
  • Ergonomische Arbeitsplätze
  • Pünktliche Bezahlung
  • Schichtmodelle
  • Tolles Team
  • Weiterbildung
Professional clothing
Ergonomic workplaces
Payment on time
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Great Team
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Business Unit

Warehousing Solutions

Rhenus Warehousing Solutions is one of the leading outsourcing partners for industry and commerce for warehouse logistics solutions in Europe. In addition to a large number of its own warehouse centers, Rhenus also takes on projects directly at our customers' premises. The comprehensive, additional services and IT solutions extend far beyond the standard warehouse logistics and complete the individual portfolio of our customers - everything from a single source. Our employees expect exciting tasks, a high degree of personal responsibility, and short decision-making processes as well as plenty of room for professional and personal development.

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Rhenus Logistics

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 33,000 employees in over 50 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them. 

Read More

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A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.
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