“Because we work together as a team and move more together. ”

Apply now

location_cityHome Delivery

location_onBedburg
Robert Bosch Strasse 19

access_timefrom now on

personMarc Schlechtriem

timelapse Fulltime

phone+49 (0)2272 40123011

Mitarbeiter (w/m/d) Customer Service

Die Arand Spedition ist eine 100%ige Tochter der Rhenus Home Delivery GmbH und verantwortet als Spezialist für Haushaltsgeräte und Consumer Products aller Variationen und Größen die Lagerung sowie Filial- und Endkundenbelieferung für unsere namenhaften Mandaten. An unserem Standort in Bedburg werden Sie Teil unseres Teams in der Kundenbetreuung. Als erster Ansprechpartner unserer Kunden und Partner sind Sie das Aushängeschild des Unternehmens. Wir legen den gemeinsamen Erfolg vertrauensvoll in Ihre Hände.

Das erwartet Sie bei uns

Zu Ihren Hauptaufgaben zählt die Unterstützung der Bereiche Kundenbetreuung und Disposition.
Insbesondere sind Sie zuständig für die Avisierung von Sendungen beim Empfänger und sind somit erster Ansprechpartner für unsere Kunden.
Darüber hinaus verlassen wir uns auf Sie, wenn es um das Steuern und Überwachen von Ausliefertouren und die Tour Nachbereitung geht.
Sie erfassen und bearbeiten Aufträge im firmenspezifischen Transportmanagementsystem.
Nicht zuletzt können wir bei der Bearbeitung von Kundenanfragen und der Archivierung von Kundenbelegen auf Ihre Unterstützung zählen.

Das bringen Sie mit

Ihre Basis bildet eine abgeschlossene kaufmännische Ausbildung, idealerweise im Speditions- bzw. Logistikbereich.
Erfahrungen in der telefonischen Kundenbetreuung und im Reklamationsmanagement sind dabei ein klares Plus.
In jedem Fall können Sie uns durch einen soliden Umgang mit dem MS-Office-Paket und sicheren Deutschkenntnissen überzeugen.
Sie lieben den direkten Kundenkontakt und verfügen über eine schnelle Auffassungsgabe – besonnen behalten Sie die Übersicht über Ihre Themen.
Als belastbarer Teamplayer mit sorgfältiger Arbeitsweise sind Sie bereit, im vorab abgestimmten Schichtdienst zu arbeiten.

Darauf können Sie sich freuen

Familiärer Zusammenhalt
Flache Hierarchien
Ideen einbringen
Mitarbeiterrabatte
Pünktliche Bezahlung
Tolles Team

Family cohesion

Flat hierarchies

Turning your ideas into action / generate ideas

Staff discounts

Payment on time

Great Team

Apply now

Business Unit

Home Delivery

Rhenus Home Delivery is the specialist for end customer deliveries in 2-man handling for the Home & Living segment. Thanks to online trading and surging digitalization, the market is shifting from offline services to online or multi-channel providers - and Rhenus Home Delivery is growing steadily both nationally and internationally. Free delivery to the point of use and a wide range of additional services such as discarding packaging, assembling furniture and kitchens, or disposing of old appliances represents a decisive competitive advantage in end customer logistics. We offer our employees a future-oriented workplace and the opportunity to grow together with us in a dynamic market.

Rhenus Group

Opportunities in Logistics. Have you worked out the logistics of your career yet? At Rhenus, you will! Being an international logistics provider with 33,000 employees in over 50 countries, we manage complex supply chains and offer our clients innovative value-added services. However, we don‘t stop there.

We also provide our employees with the tools they need to pursue the career of their choice - whenever and wherever they need them.

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A look behind the scenes - Rhenus Group

Our colleagues report on the diverse job opportunities at Rhenus Group.

A look behind the scenes – Foreman Port Logistics

"I applied for a job as a dock worker and was hired as a foreman."

In his job story, our colleague Christian talks about his day-to-day work at the Port of Hamburg and the opportunity that Rhenus has given him.

A look behind the scenes - professional driver

"At Rhenus I can be a human being and have a voice."

In his job story, our colleague Marcel talks about the opportunities that Rhenus offers him as a professional driver.

A look behind the scenes - operations manager ware

"I grew up with Rhenus.“

Michael works as an operations manager at the Dortmund logistics centre. In his job story, he explains what this means in everyday working life.

A look behind the scenes – Project Manager

„You can work out the opportunities yourself. No obstacles are put in your way. You are encouraged.”

Florian works as a project manager at Rhenus Automotive. In his job story, he provides insights into his everyday work.

A look behind the scenes – Dispatcher

„What's fun about my work is this connection between countries and cultures.”

Fouad is the dispatcher and responsible for the North African area. In his job story he gives an insight into his daily work.

A look behind the scenes – Operations Manager Port

"I joined Rhenus and was able to learn a lot more.”

In her job story, Anja explains why Rhenus was the best employer to start her career after finishing her studies.

A look behind the scenes – Managing Director

„There is no logistics without IT.”

Carolin is Managing Director at Rhenus Freight Network and explains in her job story why Rhenus is an exciting employer for IT employees.

A look behind the scenes - professional driver

"I got the chance to join Rhenus as a newcomer.“

Andreas works as a professional driver for Rhenus Data Office. In his jobstory, e explains why he enjoys this job

A look behind the scenes – Branch Manager

„Rhenus gives me freedom and responsibility to realize my own ideas.”

Our colleague Jonas joined Rhenus as a management trainee and has meanwhile become branch manager. In his job story, he reports on the opportunities he is given at Rhenus.

Americas

Africa

Americas

Africa

“Because we work together as a team and move more together. ”