At Rhenus High Tech, we specialise in providing expert technical equipment maintenance and repair services to businesses across various industries. With years of experience and a team of skilled technicians, we offer comprehensive solutions to ensure the optimal performance and reliability of your valuable equipment.
Worn components, malfunctions, or unexpected breakdowns can disrupt operations and lead to costly downtime. Our technical network is here to provide swift and reliable repair and maintenance solutions for your equipment. Whether it's troubleshooting issues, replacing worn parts, or conducting preventive maintenance, we ensure that your technical equipment remains in peak condition. By entrusting us with the care of your equipment, you not only minimise disruptions but also maximise uptime, productivity, and ultimately, your bottom line.
If equipment needs to be serviced or your service centre has received a damage report and the required spare part has arrived at the recipient, we will arrange an appointment on site with your customer by phone.
If you do not operate your own spare parts depot, we can offer you multi-user space in our Rhenus logistics hubs for all types of technical equipment. This is particularly beneficial for growing and large operators. We stock the spare parts for your equipment in our warehouses and manage the supply of the required products to your customers.
Depending on the agreed maintenance frequency – once a year, for example – we visit your customers, check the condition of the equipment and, if necessary, carry out maintenance work for your entire equipment or individual equipment groups. The aim is to promote the longevity of your products and ensure trouble-free use.
Technical equipment can be subject to damage despite regular maintenance. Our technicians will quickly be on site when needed. We will carry out the necessary repairs with the right tools that our trained employees have on hand. Depending on the size of the equipment, this may be done by one or two persons. Do you prefer a particularly fast premium service for your customers? No problem. We will be happy to make you an individual offer.
After maintenance and repair, we will carry out a functional check of the gym equipment. If everything is alright, we will document the condition of the sports equipment and send you the results.
The trend towards smart gym equipment incorporating digital technology continues to grow. However, electronic systems are prone to faults. In addition to replacing displays or individual components by our technicians on site, we also offer you testing and realisation of reconditioning, for example of screens.
If a fitness device has reached the end of its life cycle and repair is no longer possible, we will replace it at your customers’ premises. We ensure that the equipment being returned is packaged safely for transport and that it is disposed of in an environmentally friendly way.
Technicians for technical equipment often have to travel tens of thousands of kilometres every year to provide prompt service even for remote households located far apart from each other. We can avoid this with efficient processes and an extensive network and thus also eliminate unnecessary trips.
The advantage for you? We have a large number of technically skilled employees and are well networked in all regions. For your customers, this means that in the event of damage, our distances to the destination are short, we can minimise waiting times and increase customer satisfaction.
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