Reference ID JR122142

Company Name Rhenus Logistics Sdn Bhd

Location Subang Jaya
Details

Job Category Information Technology

Business Unit
Air & Ocean

Contact Person John Mark Junio

Your Benefits

Continuous Training

Sharpen your skills and advance your expertise with our professional development programs.

Great Team

It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies

Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation

Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events

From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes

Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Reference ID JR122142

Company Name Rhenus Logistics Sdn Bhd

Location Subang Jaya
Details

Job Category Information Technology

Business Unit
Air & Ocean

Contact Person John Mark Junio

Job Description

What you can expect

Provide technical support for Seeburger BIS (Business Integration Suite)
Diagnose, troubleshoot and resolve EDI-related issues in a timely manner.
Monitor EDI transactions and ensure successful data exchanges.
Collaborate with internal teams and clients to understand and address their EDI needs.
Document support activities and maintain accurate records of client interactions.
Stay updated with the latest developments in EDI technology and Seeburger BIS.
Handle incidents and service requests via ticketing systems
Analyze errors, logs, and transaction data to identify root causes of incidents.
Work as part of a global EDI support team, ensuring seamless support across different time zones and regions.

What you bring

Ability to work independently and as part of a team.
Strong customer service orientation.
Attention to detail and ability to manage multiple tasks simultaneously.

Business Unit

Air & Ocean

Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

EDI Support Engineer