Ocean Freight Operations Manager
Ocean Freight Operations Manager
Permanent
Air & Ocean
Your Benefits
Air & Ocean
Job Description
What you can expect
- Oversees the entire Ocean Operations team in Jakarta
- Ensure proper closing of monthly financial figures
- Ensure that approved cost effective vendors are used to maintain profitability
- Ensure the daily operations up-to-date and all inquiry answered within same day or within 24 hours
- Follow-up on routine order / nomination shipment from overseas branch offices or appointed agents
- Provide management market data such as potential customer, its traffic matrix, sector and competition to enable management to formulate effective sales strategy
- Collaborate with sales to gain new business and retain the existing business with highest profitability
- Develop related business potential with overseas branch offices or appointed agents
- Monitors achieved KPI levels and takes proactive action to maintain and improve achieved KPI levels
- Handle customer inquiries, complaints & maintain good rapport to fulfil their requirements
- Collaborate with product teams for competitive freight rates, space allocation with liners, and trucking operator with service levels in mind
- Fulfil the FCL and LCL core carrier adherence
- Ensure preparation and processing of all necessary data entry and confirmation of key milestones (work orders, departure, arrival, customs clearance, etc.) as specified by Standard Operating Procedures
- Oversee accurate completion of billing based on the pricing established/quotation and sent out timely, while ensuring the accurate costs and profits are maintained
- Monitor that all job files are closed as per time table and to signed off completed job files
- To make sure accrual done correctly for end month closing and signed off accrual report
- Keep track of Shipment Data Quality Report
- Keep track of Mandatory Status Report and to rectify the error before monthly result is generated
- Hire and monitor the performance and achievements of team members
- Check monthly Cloud Ocean Line Report to reflect the correct Invoice for costing
What you bring
- Minimum Bachelor’s Degree or higher, logistics or any related fields.
- Minimum 5 years experience in mid level Management within Ocean Freight
- DG training certificate
- Experience with globally implemented TMS.
- Computer literate.
- Proficient in English and Bahasa Indonesia
- Good knowledge of freight forwarding and logistics service
- Able to operate under pressure.
- Good interpersonal and communication skill and a team player.
- Possess strong interpersonal skills and be able to work independently.
“Can-do” mentality, empathic and positive attitude
Business Unit
Air & Ocean
Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.