Project Manager Customer Solutions (f/m/d)
Project Manager Customer Solutions (f/m/d)
Permanent
Assets & Service
+49 (2301) 291898
Your Benefits
Assets & Service
+49 (2301) 291898
Job Description
What you can expect
- Manage incoming 4PL tenders and inquiries, including analysis of requirements and shipment structures to evaluate fit with the Rhenus 4PL service portfolio and strategic direction
- Prepare and conduct customer meetings and workshops to assess requirements and analyze the current supply‑chain setup; present Rhenus 4PL capabilities, solutions, and concepts to internal stakeholders and customers
- Develop tailored logistics concepts, commercial proposals, and contractual documents in close collaboration with Finance, Legal, IT, and Senior Management
- Lead customer implementation projects, ensuring smooth execution of all project phases while maintaining close communication with internal and external stakeholders; ensure alignment on requirements, progress, necessary resources, and service delivery
- Support Operational Account Management during the post‑implementation hyper‑care phase and contribute to ongoing continuous improvement initiatives
What you bring
- BA/BS degree in Business, Logistics, Engineering, or a related field (or equivalent experience)
- 2–5 years of relevant experience in 4PL, control tower operations, and/or freight forwarding, including managing complex operational and commercial challenges
- Strong project management skills, ideally demonstrated within logistics or supply chain management; ability to multi‑task and re‑prioritize in a fast‑paced, high‑energy environment
- Excellent written and verbal communication skills in English; proficiency in German is preferred, and additional languages are an advantage
- High degree of ownership, a proactive mindset, and the ability to work independently
- Customer‑focused mindset, with the ability to anticipate and understand customer needs and expectations
Business Unit
Assets & Service
As a central unit, Rhenus Assets & Services has various service centers that serve the decentralized business units as an internal service provider for all commercial matters. The service centers keep an eye on the needs of the individual business areas and set global standards to ensure that the Rhenus Group is well positioned and provides optimum support. Our flat hierarchies give every employee a wide range of scope for action and the opportunity to contribute their own ideas and implement them for the entire group.
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.