Keeping the wheels of production for carmakers turning.
The automobile control station for the Road Freight business area has its work cut out-coordinating and supervising all pan-European shipments of components as well as finished and replacement parts for an automotive plant. Narrow timeframes only make it all the more challenging. After all, missing the window can mean that production lines grind to a halt. Making sure everything that goes into producing a car gets there on time calls for the control station and customer to be on exactly the same page. That is why we have measures in place including a special Internet portal allowing us to access all the manufacturer's up-to-the-minute data. Via this system, dispatch advices are issued for goods from all over Europe, which are then delivered to on of our transshipment center. At any one of our transshipment sites, some 2,500 consignments comprising up to 15,000 different parts are processed daily. Hitting the mark in terms of quantity, quality and timing is critical. It is also vital that changes in the carmaker's product planning are factored in-for instance, when a number of engine options call for different parts. Without the control station's utmost flexibility, the wheels would soon start turning slowly. Flexibility is fundamental to a lasting customer relationship built on trust.