Installations Specialist

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Installations Specialist

Start date From now on
Time Type Full time
Contract Type
Permanent
Mobile Work No mobile working
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Reference ID JR121574
Company Name Rhenus High Tech Limited
Location
Ashford
Details
Job Category Warehouse | Logistics
Business Unit
Special Delivery
Contact Person Brent Hambidge
+44 (1784) 422967

Your Benefits

Reference ID JR121574
Company Name Rhenus High Tech Limited
Location
Ashford
Details
Job Category Warehouse | Logistics
Business Unit
Special Delivery
Contact Person Brent Hambidge
+44 (1784) 422967

Job Description

What you can expect

Main Activities

  • Attend customer site and installation meetings as appropriate
  • Produce method statements in a timely manner
  • Deal with installation issues as they arise onsite as workarounds
  • Assist with Customer Service team to ensure professional and efficient services are delivered
  • Review all allocated deliveries and installations prior to scheduling to ensure all equipment  is  in place and complete
  • Supervision of loading of tools and customer equipment for allocated jobs
  • Deal with onsite install team and crew issues
  • Be a point of escalation for installation and customer onsite issues
  • Raise Non-conformance reports for any relevant service delivery issues and take appropriate action
  • Escalate any relevant issues to Installation Manager
  • Review and recommend new tools / equipment for new systems and customers
  • Regularly review systems for tools needed.
  • Audit and spot check installations and report back performance
  • Be a technical support contact for the installation manager & customer service team
  • Deputise for the Assistant Installations manager for work allocation

What you bring

Key Skills and Experience

  • Two years’ experience of leading installations
  • Extensive knowledge in OEM Modalities
  • Good people management skills, disciplinary, motivation etc
  • Good General Level of education
  • Good team member who can also work on own initiative
  • A Flexible and Can-do attitude
  • Able to show a good level of leadership on installations

Business Unit

Special Delivery

Rhenus Special Delivery digital professionalizes the strategic development of Rhenus High Tech and Rhenus Home Delivery with a focus on digitalization, innovation, employee development, and retention. Our teams act as initiator, driving forward process optimization and the redesign of the logistics products offered. We offer our employees a future-oriented workplace and the opportunity to grow together with us in a dynamic and innovative environment.

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Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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