Customs Associate
Customs Associate
Permanent
Air & Ocean
Starting Salary: CAD 55,000 per year
+1 (905) 6719858
Your Benefits
Air & Ocean
Starting Salary: CAD 55,000 per year
+1 (905) 6719858
Job Description
What you can expect
- Prepare and process import and export documentation in compliance with Canadian customs regulations and procedures
- Coordinate the payment of duties, taxes, and related charges to ensure timely release of shipments
- Classify goods accurately using HS codes and maintain up-to-date client profiles, including tariff treatments and vendor information
- Ensure entries are submitted and closed within required timelines to avoid delays, storage fees, or penalties
- Provide timely updates to clients and respond to inquiries regarding shipment status and customs requirements
- Liaise with customs authorities and external partners to resolve clearance issues and shipment exceptions
- Support duty drawback activities and ensure compliance with duty deferral programs
- Manage release processes, including obtaining freight release and handling documentation with carriers and terminals
- Process both high-value and low-value shipments in accordance with regulatory requirements
- Support sub-agency activities, including billing, documentation handling, and coordination with internal and external stakeholders
- Maintain accurate records and ensure data integrity across all customs-related systems
- Participate in after-hours coverage on a rotational basis and provide support during peak periods as needed
- Travel to customs offices or airport locations when required
- Contribute to a high standard of service by proactively identifying and resolving issues
What you bring
- 2+ years of experience in a customs brokerage or logistics support role
- Certified Customs Specialist (CCS) designation is considered a strong asset
- Solid understanding of customs processes and the broader supply chain environment
- Strong communication skills, both written and verbal, with a focus on building effective relationships
- Comfortable working with numbers, including duties, taxes, and financial data, with good attention to accuracy
- High attention to detail, particularly in documentation and regulatory compliance
- Strong organizational and time management skills, with the ability to perform in a fast-paced environment
- Effective problem-solving skills with the ability to navigate and resolve issues independently
- Proficiency in Microsoft Office, including intermediate Excel skills
- Flexibility to provide after-hours support as required
Business Unit
Air & Ocean
Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.