Operations Manager, Project Logistics
Operations Manager, Project Logistics
Permanent
Air & Ocean
Starting Salary: CAD 100,000 per year
+1 (905) 6719858
Your Benefits
Air & Ocean
Starting Salary: CAD 100,000 per year
+1 (905) 6719858
Job Description
What you can expect
- Lead and manage Project Logistics operations teams across Halifax, Toronto, Montreal, and Vancouver, ensuring consistent service delivery and performance standards.
- Actively participate in client meetings to understand project requirements and provide operational input throughout planning and execution phases.
- Develop and support proposals, RFP responses, tenders, budgets, schedules, and execution plans for project cargo movements.
- Plan, track, and control project execution, monitoring timelines, quality, labor hours, budgets, and costs using appropriate scheduling and control tools.
- Ensure clear, timely communication of project status, milestones, and risks to clients, operations teams, and internal stakeholders.
- Deliver projects in line with client expectations while maintaining cost control, quality, and safety standards.
- Proactively manage scope changes, assess impacts, and implement mitigation or contingency plans as required.
- Identify opportunities for process improvement and standardization, documenting procedures and best practices across locations.
- Monitor customer bid platforms and market activity to identify upcoming project opportunities and support commercial teams.
- Maintain and enhance the project logistics vendor database, including qualifying new suppliers and updating vendor contact information.
- Research upcoming projects and collaborate with inside sales on pricing, feasibility, and operational input for proposals.
- Represent the company at industry events, networking functions, and client meetings to support relationship building and market visibility.
- Serve as the escalation point for operational or service issues, ensuring timely resolution and customer satisfaction.
- Complete month-end operational reviews and support sales and budget analysis related to project activities.
- Support projects outside standard business hours when required to ensure successful execution.
What you bring
- Proven experience managing out-of-gauge (OOG), breakbulk, and project cargo operations, with a strong track record of successful execution.
- 5–10 years of progressive management experience within freight forwarding, project logistics, or heavy-lift transportation environments.
- Bachelor’s degree in Logistics, Supply Chain Management, Business, Engineering, or a related field.
- Strong leadership and people management skills, with experience leading multi-location or cross-functional teams.
- Excellent verbal and written communication skills, with the ability to engage effectively with clients, vendors, and internal stakeholders.
- Solid understanding of project logistics workflows, including planning, routing, equipment selection, and risk management.
- Experience supporting or leading client-facing activities such as proposals, tenders, and operational planning discussions.
- Strong commercial awareness, including cost control, budgeting, and margin considerations for complex projects.
- Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
- Proactive, open-minded, and solution-oriented approach to problem-solving and continuous improvement.
- Comfortable working independently and making informed operational decisions when required.
- Willingness to work outside standard business hours and travel as needed to support project execution.
Business Unit
Air & Ocean
Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.

Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.