Head of Sales
Permanent
Your Benefits
Your Benefits
Performance-Based Bonus
targeted bonusTimely Payments
on time payrollContinuous Training
Sharpen your skills and advance your expertise with our professional development programs.Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.RHENUS AIR & OCEAN VIETNAM CO.,LTD.
Ho Chi Minh City
Hồ Chí Minh DISTRICT 1 HCMC
Vietnam
John Mark Junio
Sales & Key Account Management
Air & Ocean
Job Description
What you can expect
1. Team Leadership & Development
- Manage and mentor a team of Business Development Executives (BDE), Business Development Managers (BDM), Key Account Executives (KAE), Key Account Managers (KAM), Inside Sales, and Sales Support.
- Support the team with product and sales expertise, joining sales calls and guiding customer approaches for increased success.
- Conduct regular training sessions to continuously develop the team's skills and knowledge.
2. Sales Strategy & Target Setting
- Drive revenue and gross profit growth to ensure sustainable business performance and contribute to overall cost efficiency
- Create and implement a comprehensive sales strategy, managing and distributing sales leads effectively.
- Set, measure, and manage sales targets for the team, ensuring consistent performance and growth.
- Focus on the acquisition of new potential customers and business opportunities.
3. Product & Market Development
- Develop strategic products and trade lanes, building a strong product portfolio for market growth.
- Prospect and gather information on potential new customers to build a qualified target account list.
- Lead customer presentations and proposals, ensuring they align with business goals.
4. Sales Lead & CRM Management
- Oversee the management of incoming and outgoing sales leads using CRM systems, ensuring proper follow-up and lead conversion.
- Assist the sales team with quotations and tenders, working closely with the procurement team.
5. Customer Retention & Collaboration
- Collaborate with the Key Account Management team to retain and grow the existing customer base.
- Ensure smooth collaboration between the sales team and the Customer Service department, monitoring the latter's performance and promoting continuous improvement.
6. Complaint Management & Continuous Improvement
- Manage customer complaints in collaboration with the Customer Service and Operations teams, promoting timely and effective resolution.
- Support ongoing improvements to processes and customer experiences.
What you bring
- Proven sales leadership experience, preferably in logistics or related industries, with a track record of driving revenue growth.
- Fluent in English, with excellent communication skills to engage effectively with internal teams and external stakeholders.
- Strong strategic mindset, with expertise in product development, market expansion, and sales strategy execution.
- Exceptional negotiation and customer relationship management skills, ensuring long-term business partnerships.
- Ability to drive ambitious business growth while maintaining sustainable and scalable success.
Business Unit
Air & Ocean
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.