Cluster Business Intelligence Manager – Philippines, Vietnam & Korea
Cluster Business Intelligence Manager – Philippines, Vietnam & Korea
Permanent
Air & Ocean
Your Benefits
Air & Ocean
Job Description
What you can expect
CRM Management & Reporting
- Serve as CRM Super User, ensuring accurate data integrity and system updates.
- Train users, manage account-linked access, and provide regular CRM reporting.
- Monitor sales activities and KPIs, ensuring all leads, opportunities, and meetings are properly recorded.
Sales Controlling
- Track pipeline performance, campaign effectiveness, and KPI compliance.
- Analyze lost accounts to identify trends and improvement opportunities.
- Manage charge code reporting for accurate sales and cost tracking.
Lead Generation
- Research potential customers and market opportunities across media and industry sources.
- Build and maintain strong relationships across the Rhenus network to support long-term partnerships.
Marketing
- Develop and manage sales tools, including presentations, flyers, and case studies.
- Maintain and update commercial marketing materials.
- Coordinate with regional marketing for market intelligence and social media initiatives.
- Support the annual customer survey process.
Trade Lane Development Support
- Assist with trade lane development projects, including market research, lead generation, and performance monitoring.
- Support other tasks as assigned by commercial leaders.
What you bring
- Experience: 3–5 years in sales within freight forwarding, with strong knowledge of air and ocean logistics.
- Education: Bachelor’s degree in Business Administration, Sales Management, or related field.
- Technical skills: Proficient in Microsoft Office Suite; experience with CRM platforms; knowledge of Canva/Adobe design tools a plus.
- Analytical ability: Skilled in data analysis, performance tracking, and translating complex information into actionable insights.
- Results orientation: Clear focus on achieving measurable outcomes and driving sales performance.
- Customer focus: Strong ability to understand and anticipate client needs, ensuring satisfaction and long-term relationships.
- Problem-solving: Capable of analyzing challenges, evaluating options, and recommending effective solutions.
- Language: Fluency in written and spoken English.
Business Unit
Air & Ocean
Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.