Transport Planner

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Main duties: To include, but not limited to

We are recruiting a Transport Planner for our hub in Cannock. The role will report to the Transport Manager and work closely with the Transport and Warehouse teams, to plan, direct and control the activities of the transport fleet including sub-contractors to optimise cost-effectiveness and use of resources. The Transport Department must provide a high-quality service to both internal and external customers.

What you bring: Key Competencies :

• Fully utilise Rhenus Logistics operating systems and network to the benefit of the operation.

• Plan volumes meeting the operational and network requirements.

• Oversee the operations to accommodate required volumes.

• Work with management and the transport team to ensure that any service delivery concerns or failures are identified and addressed as most appropriate.

• Understand customer operational requirements and ensure that the correct procedures are followed to meet these, exceeding expectations wherever possible.

• Engage with the customers as appropriate and as required to ensure maximum operational satisfaction and performance.

• Ensure consistently effective communication with management and the transport team in all matters, to promote a successful operation.

• Ensure that all transport documentation is managed and stored in an accurate, orderly and legally compliant manner.

• Assist in the successful control of vehicle maintenance and service requirements, ensuring a consistently road-worthy fleet.

• Seek to understand and address operational concerns within the driver fleet and wherever possible.

• Maintain an excellent working knowledge of all legislation that is relevant to the transport industry and work in accordance with this.

• Understand the Operating Licence obligations.

• Any other duties as required by management for the smooth and efficient operation of the department.

What you bring: Skills and Experience

• MS Office

• Verbal as well as written communication

What you bring: Specific Systems Knowledge

• Experience in a similar role within the Transport and Pallet network industry would be an advantage.

• The ability to make decisions having flexibility and an ability to think “outside the box” always ensuring service excellence.

• Process-driven, self-starter who can thrive in a fast-paced environment.

• You can work thoroughly, methodically with an excellent attention to detail.

• You can work collaboratively with other members of the team as well as key stakeholders across the wider Rhenus group.

• You have the natural ability and enjoy building and maintaining strong working relationships.

• You are flexible, adaptable, and open minded and respond well to the ever-changing priorities and challenges while remaining calm and focused on completing the task.

• You are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice.

What you bring: Qualifications

• GCSE or equivalent in English and Math.

• Customer service skills are a must

• Proficient in Maths and English

• Other languages beneficial

• Proficient in Microsoft office (Word / Excel / Teams)