Customer Service Employee

Start date 01/07/2025
Time Type Full time
Mobile Work Not Remote

Your Benefits

Your Benefits

Great Team

great team

Health & Sports

sportabonnement

Permanent Contracts

Intent to hire permanent

Continuous Training

Sharpen your skills and advance your expertise with our professional development programs.

Great Team

It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies

Get straight through to the decision-makers with our streamlined organizational structure.
Reference ID JR112267
Company Name
Rhenus Road B.V.
Location
Eektestraat 2
7575 AP Oldenzaal
Netherlands
Contact Person
Katja Goetzinger
+31 (77) 3209971
Job Category
Customer Service
Business Unit
Road Freight

Job Description

What you can expect

Daarnaast draag je zorg voor het tijdig, correct en volledig vergaren en registreren van informatie met betrekking tot de orders van de klant. Tevens zul je regelmatig deelnemen aan performance meetings van de klant.

What you bring

Je bent communicatief sterk, klantgericht en hebt goede sociale vaardigheden. In deze functie is het belangrijk dat je goed overzicht kunt bewaren en proactief kan reageren. Je bent oplossingsgericht, een echte regelaar en houdt van hectiek en uitdagingen.

De Customer Service Medewerker die wij zoeken heeft een goede beheersing van de Nederlandse en Engelse taal in woord en geschrift en werkt zeer zorgvuldig.

Business Unit

Road Freight

Logistics needs intelligent management so that goods are in the right place at the right time -our transport solutions guarantee exactly that. Rhenus Road Freight's product portfolio ranges from groupage freight, partial and full loads to hazardous goods, and special transports. Together with accompanying services such as insurance or customs, this results in individual and industry-specific full-service packages. We are pragmatic and uncomplicated. At the same time, our permanent course for growth opens up long-term perspectives for all our employees, whether they are specialists or career changers.
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Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

Customer Service Employee

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