Customs Associate
Your Benefits
Your Benefits
Continuous Training
Great Team
Flat Hierarchies
Room for Innovation
Events
Quick Decision Processes
Rhenus Customs Brokers Ltd.
Mississauga, ON, ON L5T 2W6
Canada
Customs
Air & Ocean
Job Description
What you can expect
- Prepare and process import/export documents and other forms on behalf of clients according to customs regulations, laws, and procedures.
- Arrange for payment of duties, taxes, storage, and transportation of imported goods and bonds to cover duty goods.
- Quote duty and tax rates on commodities for clients and update client profiles with proper HS codes, tariff treatments, change of address, and vendor information.
- Ensure entries are processed in a timely manner to avoid storage and delays to customers.
- Closing of entries within required time to avoid penalties.
- Answer customer queries about the status of shipments.
- Communicate with agents on customs issues to resolve problems with shipments.
- Support duty drawback processes and Canadian Duty Deferral program compliance.
- When necessary, go to Canada Customs Office and obtain a release of shipment.
- Surrender Bill of Lading: send original bills of lading to steamship lines to obtain a release of freight.
- Rating and clearing of HVS and LVS shipments.
- Sub Agency entries (Billing, faxing, deliveries, payables, pick-up of advice notes, customs clearances).
- Maintain and update client profile with proper H.S codes, Tariff Treatments, change of address, vendor information.
- Communicate with agents on customs issues to resolve problems with shipments.
- Due to the requirement of the role to periodically travel to and from the airport, the role requires the incumbent to have their own transportation vehicle.
- Participates in the rotational After-Hours Program in Customs.
- Additional hours may be required during peak periods to meet business needs.
- Perform other duties as assigned.
What you bring
- 1 – 2 years of experience in a Customs support role
- Certified Customs Specialist (CCS) a strong asset
- Strong knowledge of global supply chain and logistics process
- Exceptional written and oral communication skills with a focus on relationship building
- Mathematical and Financial Skills: Ability to work with numbers, spreadsheets, financial documents, and data entry software
- Strong attention to detail required for documentation and daily duties
- Strong interpersonal skills with the ability to thrive in a high pace environment
- Refined problem-solving and negotiating skills
- Proficiency in MS Office, with intermediate Excel skills preferred
- Ability to provide after hours, weekends, and statutory holiday support as needed
Business Unit
Air & Ocean
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.