Key Account Manager
Your Benefits
Your Benefits
Continuous Training
Great Team
Flat Hierarchies
Room for Innovation
Events
Quick Decision Processes
RHENUS AIR & OCEAN VIETNAM CO.,LTD.
Locations
Le Cuc
Sales & Key Account Management
Air & Ocean
Job Description
What you can expect
New Business Development
- Approach and engage Key Accounts in Vietnam to generate new locally controlled business opportunities.
- Identify and capitalize on cross-selling opportunities across logistics services, including Air Freight, Sea Freight, Domestic, Cross-Border, and Sea-Air solutions.
Account Management & Retention
- Build and maintain strong relationships with designated Key Accounts to ensure client satisfaction and loyalty.
- Take ownership of Key Account financial performance, including revenue growth and accounts receivable.
Strategic Account Oversight
- Review and ensure adherence to Standard Operating Procedures (SOPs) for efficient account operations.
- Conduct regular internal budget and performance reviews for Key Accounts, ensuring alignment with growth targets.
Implementation & Customer Engagement
- Support the seamless implementation of new Key Account projects until operational handover is complete.
- Organize and lead regular customer review meetings to address concerns, review performance, and strengthen relationships.
RFQ/Tender Management
- Proactively manage Request for Quotation (RFQ) and Request for Information (RFI) opportunities, ensuring the company is included in key tenders and vendor engagements.
Pricing & Market Intelligence
- Stay updated on market rates and provide valuable input during pricing reviews in coordination with Product Managers.
Reporting & Collaboration
- Prepare and maintain monthly Key Account Management (KAM) reports for relevant stakeholders, including Regional Head Office, Global Account Managers (GAMs), and local leadership.
- Participate in and lead internal KAM sales meetings to discuss progress and strategies.
Relationship Building & Cross-Functional Support
- Actively share sales leads and insights with internal teams to foster collaboration.
- Partner with Operations to ensure smooth service delivery for Key Accounts.
Other Duties
- Perform additional tasks as assigned by supervisors.
What you bring
- Bachelor’s degree or higher in Marketing, Business Management, Logistics, or related fields.
- 5–7 years of proven experience in the Freight Forwarding industry.
- Exceptional interpersonal and negotiation abilities to foster long-lasting relationships.
- Familiarity with market trends and competitive pricing strategies in freight forwarding.
- Strong verbal and written communication skill in English
- Proficient in Microsoft Office and other relevant tools.
- Self-motivation with a results-driven mindset
- Team-oriented approach with a customer-centric mindset.
Business Unit
Air & Ocean
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.