Customer Service Specialist
Customer Service Specialist
Fixed Term
Warehousing Solutions
Your Benefits
Warehousing Solutions
Job Description
What you can expect
Are you ready to kick-start (or grow) your career in a role where customer service, logistics, and finance come together? At Rhenus Warehousing Solutions in Tilburg, you’ll play a key role in delivering high-quality service to international clients in the health sector. You'll be part of a dynamic, international environment, working with well-known brands. Your work truly matters! You help ensure that essential medical products are delivered accurately and on time.
What you will do
As a Customer Service Specialist, you’ll play a key role in managing the full order-to-cash process and maintaining strong relationships with both clients and their customers.
You will:
Process and manage customer orders in our systems
Monitor order progress, inventory, and delivery timelines
Act as the main point of contact for customers and stakeholders
Proactively handle questions, issues, and requests
Coordinate closely with warehouse, transport, and finance teams
Ensure accurate invoicing and administrative processing
Track performance and contribute to continuous improvements
You’ll work closely with international clients, mainly in the medical sector, where quality and reliability are essential.
What we offer
At Rhenus, you’ll have the opportunity to work in a modern, sustainable environment (The Tube, Tilburg) with plenty of room for development and innovation.
Flexible working hours and the option to work from home
A competitive salary with attractive benefits
A personal flex budget
Opportunities for professional growth
A fast-growing organization where you can advance your career
What you bring
We’re looking for someone who enjoys working in a fast-paced, international setting and (important) takes ownership of their work.
A proactive, customer-focused mindset
Strong communication skills in English (Dutch is a plus)
Good administrative and organizational skills
Interest or experience in logistics and/or customer service
Ability to multitask and prioritize effectively
Comfortable working with systems (ERP, Excel)
Knowledge of German or another European language is a plus
Interested?
Apply with your CV and take the next step in your career at Rhenus
Have questions? Feel free te text me:
Janneke Timmermans (Resource Coordinator)
+31 (0)6 38 83 97 05
Business Unit
Warehousing Solutions
Rhenus Warehousing Solutions is one of the leading outsourcing partners for industry and commerce for warehouse logistics solutions. In addition to a large number of its own warehouse centers, Rhenus also takes on projects directly at our customers' premises. The comprehensive, additional services and IT solutions extend far beyond the standard warehouse logistics and complete the individual portfolio of our customers - everything from a single source. Our employees expect exciting tasks, a high degree of personal responsibility, and short decision-making processes as well as plenty of room for professional and personal development.
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.